Subject: Ticket Assigned - Re: Your refund is on its way
From: Splash <[email-masked]>
To: [email-masked]
Date: Tue, 11 Jan 2022 08:29:30 +0000

Hi Ahmed Omer,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: Your refund is on its way Hi,

Refer to attached refund bill, may i know why four of the items where not refunded? as per below computation, total refund amounts to AED 255 but the refunded amount is AED 155 only. Please clarify.

Regards,
Edralin

Sent from my iPhone

Begin forwarded message:

> From: Splash Fashions <[email-masked]>
> Date: 9 January 2022 at 11:51:41 AM GST
> To: edralin evangelista <[email-masked]>
> Subject: Your refund is on its way
> Reply-To: "[email-masked]" <[email-masked]>
> 
> 
> Your return has been processed
> 
> 
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>  	 
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> 
> Women Men Offers Clearance
> Your refund is on its way
> Hi edralin evangelista, we have successfully processed your refund for return 1001919881 for order 9521621242.
> Here’s how your refund works:
> Order Details
> Item
> Description
> Total Price
>  
> SPLASH
> 2Xtremz Printed Mid-Rise Jog Pants with Elasticated Waistband
> Color: Orange
> Size: L
> Quantity: 1
> AED 25
>  
> SPLASH
> Long Sleeves Shirt with Complete Placket
> Color: Beige
> Size: 14
> Quantity: 1
> AED 14
>  
> SPLASH
> Sustainable Mid-Rise Culottes in Wide Fit
> Color: Red
> Size: 12
> Quantity: 1
> AED 18
>  
> SPLASH
> Plain Cropped Trousers with Elasticised Waistband and Zip Detail
> Color: Black
> Size: L
> Quantity: 1
> AED 24
>  
> SPLASH
> Solid Mid-Rise Culottes with Pocket Detail and Elasticised Waistband
> Color: Black
> Size: 10
> Quantity: 1
> AED 25
>  
> SPLASH
> Pocket Detail Jog Pants with Elasticised Waistband and Drawstring
> Color: Grey
> Size: L
> Quantity: 1
> AED 18
>  
> SPLASH
> Slim Fit Off Shoulder Striped Top with 3/4 Sleeves
> Color: Blue
> Size: 14
> Quantity: 1
> AED 20
>  
> SPLASH
> Striped Shirt with Long Sleeves and Tie-Up
> Color: White
> Size: 14
> Quantity: 1
> AED 49
>  
> SPLASH
> Striped Shirt with Long Sleeves and Tie-Up
> Color: Beige
> Size: 14
> Quantity: 1
> AED 49
>  	
> Total	AED 242
> Total Refund Amount	AED 155
> Items that are cancelled or refunded are not eligible for Shukrans.
> 
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 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3742927