Subject: New Reply Received - Re: How easy was our returns process?
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 01 Jan 2022 12:18:02 +0000

Hi Ahmed Omer,  The customer has responded to the ticket.  Re: How easy was our returns process?  Ticket comment <div>I have contacted the bank they say the refund is rejected </div>
<div>Rejection no 20211214963185<br><br>Please try to solve this issue asap</div>
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<br><div dir="ltr">Sent from my iPhone</div>
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<div>On 30 Dec 2021, at 12:36 AM, ayesha siddiqua &lt;[email-masked]&gt; wrote:<br><br>
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<blockquote><div dir="ltr">No refund yet pls chk <br><br><div dir="ltr">Sent from my iPhone</div>
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<br><blockquote>On 27 Dec 2021, at 8:15 AM, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Hi Ayesha,</div>
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<div>Thank you for contacting us.</div>
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<div>We deeply apologize for the experience you went through, and we would like to inform you that this is not the experience we would like our customers to have with us and that we seek to develop our services to have the best shopping experience with us next time.</div>
<div>We are really sorry if it took longer than usual to get back to you.</div>
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<div dir="ltr">Your feedback is important to us to raise the quality of our service and thank you for providing us with your feedback.</div>
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<div>We reiterate our apologies and share your understanding and patience.</div>
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<div dir="ltr">your friends,</div>
<div dir="ltr">Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3391335