Subject: Ticket Assigned - Feedback or suggestions
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 27 Dec 2021 01:55:04 +0000

Hi Ahmed Omer,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Feedback or suggestions Order 7320988613 was not processed successfully. 
I received this msg but actually the bank confirmed that the amount is already deducted as I received a msg.
Plz explain !! https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3671100