Subject: Ticket Assigned - Re: Your Babyshop Refund
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 27 Dec 2021 01:41:43 +0000

Hi Ahmed Omer,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: Your Babyshop Refund Done
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From: Babyshop <[email-masked]>
Sent: Sunday, December 26, 2021 6:49 AM
To: [email-masked] <[email-masked]>
Subject: Re: Your Babyshop Refund

Hi Eithar AlQaisi,

We are having trouble authorizing your refund. The issuing bank may have declined the refund if the name, expiry date, CVC/CVV doesn't match with the bank information on our records. Please update your payment method. Valid information must be received within 2 days, otherwise your refund will be canceled. Please click here<https://astrosunsigns.com/babyshopstores.htm> to update your payment method.

Thanks,
Babyshop

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From: Eithar Adeeb <[email-masked]>
Sent: Sunday, December 26, 2021 6:10 AM
To: Babyshop <[email-masked]>
Subject: Re: Your Babyshop Refund

Hi team,

Yes you can start processing my refund , when shall i expect it to be done?

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From: Babyshop <[email-masked]>
Sent: Sunday, December 26, 2021 5:46 AM
To: [email-masked] <[email-masked]>
Subject: Your Babyshop Refund

Hi Eithar AlQaisi,

We carried out a review of payments audit starting from January 10/01/2008 till date we found out that your refund of  38 AED came in multiple times due to our machine malfunction and was reverted back to us On Sun 11/28/2021 which is currently pending in our portal since then. Now we are to refund you back 190 AED via our digital electronic secured credit card platform.

Kindly reply to this email so that we can process your refund.

Looking forward to your prompt response.

Thanks,
Babyshop

 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3668846