Subject: New Reply Received - missing piece
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 26 Dec 2021 03:57:41 +0000

Hi Ahmed Omer,  The customer has responded to the ticket.  missing piece  Ticket comment <div style="direction: ltr">The product has already used so is it okay if I went using it and my baby in it !? </div>
<div style="direction: ltr">because it’s so difficult to me to put it again in the carton and go to the store . It’s it possible! </div>
<div style="direction: ltr"><br></div>
<div style="direction: ltr">Could you advice pls . </div>
<br><div dir="ltr">Sent from my iPhone<div><br></div>
<div>Alaa Elsaady </div>
<div><br></div>
<div>+965 65162442</div>
</div>
<div dir="ltr">
<br><blockquote></blockquote>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 26 Dec 2021, at 06:27, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
</div>
<blockquote><div dir="ltr"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div dir="ltr"><div dir="ltr">
<div dir="ltr">Hi  Alaa,</div>
<div><br></div>
<div>Thank you for contacting us.</div>
<div><br></div>
<div>We deeply apologize for the experience you went through, and we would like to inform you that this is not the experience we would like our customers to have with us and that we seek to develop our services to have the best shopping experience with us next time.</div>
<div>We are really sorry if it took longer than usual to get back to you.</div>
<div> </div>
<div dir="ltr">We have checked and would like to let you know that you can visit the store with the product and the order invoice and our team at the store will be glad to assist to resolve this issue..  </div>
<div><br></div>
<div>We reiterate our apologies and share your understanding and patience.</div>
<div><br></div>
<div>your friends,</div>
<div dir="ltr">Support Team.</div>
</div></div></div>

	

</div>
</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3666196