Subject: New Reply Received - Pending for delivery
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 24 Dec 2021 06:09:30 +0000

Hi Ahmed Omer,  The customer has responded to the ticket.  Pending for delivery  Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/rKDuGAWE4JEm4lq3fE7l2w~~/AALN9wA~/RgRjppeWPVcDc3BjQgphvxZkxWE_g6-XUhZzdXBwb3J0QG1heGZhc2hpb24uY29tWAQAAAAB" alt=""></div>
Dear team, <br>
<br>
<br>
Kindly note that the delivery was attempted and the customer rejected the order. <br>
<br>
The delivery will be reattempted shortly. 
<div>Best regards, <br>
<br>
<br>
<span class="labelnormal"><span class="labelname_sf">Dania Al-Qadi</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
</div>

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<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>24/12/2021 12:54 AM GMT+04:00<br>
<strong>To: </strong>[email-masked]; [email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#3603507] - Pending for delivery<br>
 
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<div dir="ltr">Hi Team ,<br>
<br>
Problem Statement: Delivery Return Request <br>
Order Date : Dec 6, 2021<br>
Order ID: 6372912911<br>
Tracking ID: SD004430095<br>
<br>
Assistance Required: Need Urgent Delivery to the order origin.<br>
Issue Description: The order was shipped from our side on 12/6/21 but till now the order has not delivered to the customer so we request you to arrange order return asap.<br>
<br>
Regards,<br>
Ahmed Omer<br>
CS Team.</div>

<div class="freshdesk_quote">
<blockquote class="freshdesk_quote">On Tue, 14 Dec at 6:07 PM <span class="separator">, Max &lt;[email-masked]&gt; wrote: </span>

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<div dir="ltr"><span class="separator"><font style="vertical-align:inherit"><font dir="ltr" style="vertical-align:inherit">Hi Team ,</font></font><font style="vertical-align:inherit"><font dir="ltr" style="vertical-align:inherit"><font style="vertical-align:inherit"><font style="vertical-align:inherit">​</font></font></font></font><br>
<br>
Problem Statement: Late Delivery <br>
Order Date : Dec 6, 2021<br>
Order ID: 6372912911<br>
Tracking ID:SD004430095<br>
Address:3026 Sufyan Al Thawri Str. House #27, Al Ulaya Riyadh KSA. <br>
Contact:+966 535 940497<br>
Assistance Required: Need Urgent Delivery<br>
<br>
Issue Description: The order was shipped from our side on ​12/6/21 but till now the order has not delivered to the customer so we request you to arrange a delivery on priority basis.<br>
<br>
Regards,<br>
Huma sayed</span></div>
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<img width="1" height="1" alt="" src="http://click.netsuite.com/q/XqqL9OoUej_mN8Cd4JkfUQ~~/AALN9wA~/RgRjppeWPlcDc3BjQgphvxZkxWE_g6-XUhZzdXBwb3J0QG1heGZhc2hpb24uY29tWAQAAAAB">
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3603507