Subject: New Reply Received - Re: Sorry, we had to cancel your order
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 23 Dec 2021 15:16:17 +0000

Hi Ahmed Omer,  The customer has responded to the ticket.  Re: Sorry, we had to cancel your order  Ticket comment <div dir="auto">Not yet received refund???</div>
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<div>On Tue, 21 Dec 2021, 7:09 pm Basheer Sulaiman, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto">I have not yet received refund. Reason???</div>
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<div dir="ltr" class="gmail_attr">On Sun, 19 Dec 2021, 10:13 am Basheer Sulaiman, &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto">Not at received my money back</div>
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<div dir="ltr" class="gmail_attr">On Tue, 14 Dec 2021, 6:18 pm Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt; wrote:<br>
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<div>Hi Basheer Sulaiman,</div>
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<div>Thank you for reaching out to us.</div>
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<br>We apologize for the inconvenience that has happened.</div>
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<br>Regarding the order: 6367397851 Please note that the refund has been processed successfully from our side for the amount (29), however, due to some concerns with the payment vendor, the refund has been rejected.</div>
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<br>Rest assured our team has already advised the payment vendor to manually process the rejected refund from their side. The refund processing takes approximately 14-28 days.</div>
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<div>Feel free to reach out to us for any further assistance.</div>
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<br>Your Friends</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3606592