Subject: New Reply Received - late collection
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 21 Dec 2021 07:03:38 +0000

Hi Ahmed Omer,  The customer has responded to the ticket.  late collection  Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/JA7cJBLNNEW66WF2RX3H3w~~/AALN9wA~/RgRjoq_HPVcDc3BjQgphu0d8wWFK336VUh1zdXBwb3J0QGNlbnRyZXBvaW50c3RvcmVzLmNvbVgEAAAAAQ~~" alt=""></div>
Dear All,<br>
<br>
Kindly note that we will proceed with the collection at the earliest.<br>
<br>
Best regards,
<div>
<br>
<span class="labelnormal"><span class="labelname_sf">Azmy Awad </span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
</div>

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<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>20/12/2021 9:45 PM GMT+03:00<br>
<strong>To: </strong>[email-masked]; [email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#3607736] - late collection<br>
 
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<div dir="ltr">Hi Team,<br>
<br>
<strong dir="ltr">Remainder,</strong><br>
<br>
Problem Statement: Late collection<br>
Order Date : Nov 21, 2021<br>
Order ID: 6368926292<br>
Tracking ID: SD004401707<br>
Customer contact : 554449297 <br>
<br>
Assistance Required: Need urgent collection<br>
<br>
Issue Description: Customer raised a return request on date 12/4/21. But the item still not collected.<br>
<br>
Please collect the item on priority.<br>
<br>
Regards,<br>
Imtiyaz</div>

<div class="freshdesk_quote">
<blockquote class="freshdesk_quote">On Wed, 15 Dec at 9:12 AM <span class="separator">, Centrepoint &lt;[email-masked]&gt; wrote: </span>

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<div><span class="separator">Please take a look at ticket <a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3607736" rel="noreferrer">#3607736</a> raised by Afaf62 ([email-masked]).</span></div>
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<div dir="ltr"><span class="separator">Hi Team,<br>
<br>
Problem Statement: Late collection<br>
Order Date : Nov 21, 2021<br>
Order ID: 6368926292<br>
Tracking ID: SD004401707<br>
Customer contact : 554449297 <br>
<br>
Assistance Required: Need urgent collection<br>
<br>
Issue Description: Customer raised a return request on date12/4/21. But the item still not collected.<br>
<br>
Please collect the item on priority.<br>
<br>
Regards,</span></div>

<div dir="ltr"><span class="separator">​Imtiyaz</span></div>

<div class="freshdesk_quote">
<blockquote class="freshdesk_quote">
<span class="separator">On Wed, 15 Dec at 9:09 AM <span class="separator">, Centrepoint &lt;[email-masked]&gt; wrote: </span></span>

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<div dir="rtl"><span class="separator"><span class="separator">مرحبا سلطان،</span></span></div>

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<div dir="rtl"><span class="separator"><span class="separator">شكرًا لك على تواصلك معنا ومنحنا الفرصة لخدمتك.</span></span></div>

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<div dir="rtl"><span class="separator"><span class="separator">نعتذر بصدق عن أي إزعاج ، لقد أرسلنا استفسارك إلى الفريق المعني وسيتواصل معك أحد زملائنا في أسرع وقت ممكن لمساعدتك في حل هذه المشكلة.</span></span></div>

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<div dir="rtl"><span class="separator"><span class="separator">نطلب منك السماح لنا ببعض الوقت حتى نتمكن من العمل على ذلك والقيام بالمطلوب.</span></span></div>

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<div dir="rtl"><span class="separator"><span class="separator">نحن نقدر صبرك.</span></span></div>

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<div dir="rtl"><span class="separator"><span class="separator">أصدقائك ،</span></span></div>

<div dir="rtl"><span class="separator"><span class="separator">فريق الدعم</span></span></div>
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<span class="separator"><span class="separator"> </span> </span>
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<img width="1" height="1" alt="" src="http://click.netsuite.com/q/1d1K4LK2tczuO1gsljJudw~~/AALN9wA~/RgRjoq_HPlcDc3BjQgphu0d8wWFK336VUh1zdXBwb3J0QGNlbnRyZXBvaW50c3RvcmVzLmNvbVgEAAAAAQ~~">
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3607736