Subject: New Reply Received - late collection
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Sat, 18 Dec 2021 06:06:56 +0000

Hi Ahmed Omer,  The customer has responded to the ticket.  late collection  Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/8GTCxeumbHglseo6GJhQRA~~/AALN9wA~/RgRjnq39PVcDc3BjQgphvH16vWGCSEnoUipzdXBwb3J0QGxhbmRtYXJrZ3JvdXBzZXJ2aWNlLmZyZXNoZGVzay5jb21YBAAAAAE~" alt=""></div>
Dear All,<br>
<br>
Kindly note that we will proceed with the collection at the earliest.<br>
<br>
Best regards, 
<div>
<br>
<span class="labelnormal"><span class="labelname_sf">Azmy Awad </span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
</div>

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<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>17/12/2021 8:20 PM GMT+03:00<br>
<strong>To: </strong>[email-masked]; [email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#3610304] - late collection<br>
 
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<div dir="ltr">Hi Team,<br>
<br>
<strong dir="ltr">Remainder,</strong><br>
<br>
Problem Statement: Late collection<br>
Order Date : Nov 29, 2021<br>
Order ID: 6371123294<br>
Tracking ID: SD004396663<br>
Customer contact : 966502040722<br>
Collection reference: 1001753685<br>
<br>
Assistance Required: Need urgent collection<br>
Issue Description: Customer raised a return request on 12/4/21. But the item still not collected.<br>
Please collect the item on priority.<br>
<br>
Regards,<br>
Yahya Mohammed<br>
CS Team.</div>

<div class="freshdesk_quote">
<blockquote class="freshdesk_quote">On Wed, 15 Dec at 1:39 PM <span class="separator">, Landmark Group &lt;[email-masked]&gt; wrote: </span>

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<div><span class="separator">Please take a look at ticket <a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3610304" rel="noreferrer">#3610304</a> raised by Msaadany2015 ([email-masked]).</span></div>
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<div dir="ltr"><span class="separator">Hi Team,<br>
<br>
Problem Statement: Late collection<br>
Order Date : Nov 29, 2021<br>
Order ID: 6371123294<br>
Tracking ID: SD004396663<br>
Customer contact : 966502040722<br>
Collection reference: 1001753685<br>
<br>
<br>
Assistance Required: Need urgent collection<br>
<br>
Issue Description: Customer raised a return request on 12/4/21. But the item still not collected.<br>
<br>
Please collect the item on priority.<br>
<br>
Regards,</span></div>

<div dir="ltr"><span class="separator">Yahya Mohammed</span></div>

<div class="freshdesk_quote">
<blockquote class="freshdesk_quote">
<span class="separator">On Wed, 15 Dec at 1:37 PM <span class="separator">, Landmark Group &lt;[email-masked]&gt; wrote: </span></span>

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<div dir="rtl"><span class="separator"><span class="separator">مرحبا محمد،</span></span></div>

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<div dir="rtl"><span class="separator"><span class="separator">شكرًا لك على تواصلك معنا ومنحنا الفرصة لخدمتك.</span></span></div>

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<div dir="rtl"><span class="separator"><span class="separator">نعتذر بصدق عن أي إزعاج ، لقد أرسلنا استفسارك إلى الفريق المعني وسيتواصل معك أحد زملائنا في أسرع وقت ممكن لمساعدتك في حل هذه المشكلة.</span></span></div>

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<div dir="rtl"><span class="separator"><span class="separator">نطلب منك السماح لنا ببعض الوقت حتى نتمكن من العمل على ذلك والقيام بالمطلوب.</span></span></div>

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<div dir="rtl"><span class="separator"><span class="separator">نحن نقدر صبرك.</span></span></div>

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<div dir="rtl"><span class="separator"><span class="separator">أصدقائك ،</span></span></div>

<div dir="rtl"><span class="separator"><span class="separator">فريق الدعم</span></span></div>
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<span class="separator"><span class="separator"> </span> </span>
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<span class="separator"> </span>
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<img width="1" height="1" alt="" src="http://click.netsuite.com/q/0btq0jFcWpsel21RyG4Ksw~~/AALN9wA~/RgRjnq39PlcDc3BjQgphvH16vWGCSEnoUipzdXBwb3J0QGxhbmRtYXJrZ3JvdXBzZXJ2aWNlLmZyZXNoZGVzay5jb21YBAAAAAE~">
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3610304