Subject: New Reply Received - late collection
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 17 Dec 2021 06:55:25 +0000

Hi Ahmed Omer,  The customer has responded to the ticket.  late collection  Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/FNjsWnhlaJc7U-fTOMmbFg~~/AALN9wA~/RgRjnWfZPVcDc3BjQgphu1k0vGFBpjtyUh1zdXBwb3J0QGNlbnRyZXBvaW50c3RvcmVzLmNvbVgEAAAAAQ~~" alt=""></div>
Dear team, <br>
<br>
Well noted. The collection will be reattempted shortly. <br>
<br>
Best regards,<br>
 
<div>
<br>
<span class="labelnormal"><span class="labelname_sf">Dania Al-Qadi</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
</div>

<hr>
<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>16/12/2021 11:32 PM GMT+04:00<br>
<strong>To: </strong>[email-masked]; [email-masked]; [email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#3553990] - late collection<br>
 
</div>
<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div dir="ltr">Hi Team,<br>
<br>
<strong dir="ltr">Urgent Remainder,</strong><br>
<br>
Problem Statement: Late collection<br>
Order Date : 15-11-2021<br>
Order ID: 6366603536<br>
Tracking ID: SD004170256<br>
Reference ID: 1001610336<br>
<br>
Assistance Required: Need urgent collection<br>
Issue Description: Customer raised a return request on 18-11-2021 date. But the item still not collected.<br>
Please collect the item on priority.<br>
<br>
Regards,<br>
N.Alrowais<br>
CS Team.</div>

<div class="freshdesk_quote">
<blockquote class="freshdesk_quote">On Tue, 14 Dec at 5:05 PM <span class="separator">, Centrepoint &lt;[email-masked]&gt; wrote: </span>

<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div dir="ltr">
<div><span class="separator">Please take a look at ticket <a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3553990" rel="noreferrer">#3553990</a> raised by اشرف تاج ([email-masked]).</span></div>

<div> </div>

<div dir="ltr"><span class="separator">Hi Team,<br>
<br>
Problem Statement: Late collection<br>
Order Date : Nov 15, 2021<br>
Order ID: 6366603536 <br>
Tracking ID:  SD004170256<br>
Customer contact : 0551084976</span></div>

<div dir="ltr"><span class="separator">Address :  المبرز حي النزهة  - شارع الامير مشعل<br>
Assistance Required: Need urgent collection<br>
<br>
Issue Description: Customer raised a return request on date Nov 18, 2021. But the item still not collected.<br>
<br>
Please collect the item on priority.<br>
<br>
Regards,</span></div>
</div>

<div class="freshdesk_quote">
<blockquote class="freshdesk_quote">
<span class="separator">On Tue, 14 Dec at 4:18 PM <span class="separator">, MoOon MoOon &lt;[email-masked]&gt; wrote: </span></span>

<div dir="auto">
<span class="separator"><span class="separator">اشرف تاج الاحمد</span></span>

<div dir="auto"><span class="separator"><span class="separator">المبرز حي النزهة </span></span></div>
<span class="separator"><span class="separator"> </span></span>

<div dir="auto"><span class="separator"><span class="separator">شارع الامير مشعل</span></span></div>
<span class="separator"><span class="separator"> </span></span>

<div dir="auto"><span class="separator"><span class="separator">0551084976</span></span></div>
<span class="separator"><span class="separator"> </span></span>

<div dir="auto"> </div>
<span class="separator"><span class="separator"> </span></span>
</div>
<span class="separator"><span class="separator"> </span></span>

<div class="gmail_quote">
<div class="gmail_attr" dir="ltr"><span class="separator"><span class="separator">في الأحد، ١٢ ديسمبر ٢٠٢١ ٤:٣٥ م Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; كتب:</span></span></div>

<blockquote class="gmail_quote" style="margin:0 0 0 0.8ex;border-left:1px #ccc solid;padding-left:1ex">
<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div dir="ltr">
<div dir="rtl"><span class="separator"><span class="separator"><span dir="rtl">مرحبا اشرف،</span></span></span></div>

<div> </div>

<div dir="rtl"><span class="separator"><span class="separator">نشكرك على تواصلك معنا.​</span></span></div>

<div> </div>

<div dir="rtl"><span class="separator"><span class="separator">تقبل كامل اعتذرانا عن الإزعاج الذي تسببنا به.</span></span></div>

<div> </div>

<div dir="rtl"><span class="separator"><span class="separator">تم إبلاغنا من قبل شريك الشحن انه تمت محاولة الإيصال إليك دون تلقى اي استجابة من قبلك.</span></span></div>

<div> </div>

<div dir="rtl"><span class="separator"><span class="separator">يرجى تزويدنا بمعلومات عن العنوان (رقم المنزل-الحي-الشارع-المدينة) و الرقم الهاتفي لكي يتم تاكيدها و تتم خدمتك على اكمل وجه.</span></span></div>

<div> </div>

<div dir="rtl"><span class="separator"><span class="separator">لا تتردد بالاتصال بنا في حال وجود اي استفسارات اخرى.</span></span></div>

<div> </div>

<div dir="rtl"><span class="separator"><span class="separator">اصدقائك,</span></span></div>

<div dir="rtl"><span class="separator"><span class="separator">فريق الدعم.</span></span></div>
</div>
</div>
</div>
</blockquote>
</div>
<span class="separator"><span class="separator"> </span> </span>
</blockquote>
</div>
</div>
<span class="separator"> </span>
</blockquote>
</div>
</div>
<br>
</div>

<img width="1" height="1" alt="" src="http://click.netsuite.com/q/RGRPIeG4t9pLWpK7meqUhQ~~/AALN9wA~/RgRjnWfZPlcDc3BjQgphu1k0vGFBpjtyUh1zdXBwb3J0QGNlbnRyZXBvaW50c3RvcmVzLmNvbVgEAAAAAQ~~">
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3553990