Subject: Ticket Assigned - Store information
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 09 Dec 2021 16:25:55 +0000

Hi Ahmed Omer,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Store information I had a very bad experience at your branch in the Mall of the Emirates. The store manager Mahomoud was rude and aggressive to me. He blocked my contact, to bar me from contacting the store. 

Moreover, he hasn't solved the main issue. The store charged my card for some items, and I never got the latter from the store. 

Would you investigate this and revert to me soon ? https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3455924