Subject: Ticket Assigned - Price Mismatch Between Browsing & Placing Order
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 07 Dec 2021 18:29:01 +0000

Hi Ahmed Omer,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Price Mismatch Between Browsing & Placing Order 

Regards,
Aatif Ayyubi
MT - BAHRAIN
Mobile (Work) : +973 39722527

From: Nadya Isa Ali Hasan <[email-masked]>
Sent: Tuesday, November 30, 2021 11:27 AM
To: Rafeek Pulikkool <[email-masked]>; Aatif Ayyubi <[email-masked]>
Cc: Siny Jacob <[email-masked]>; SuvodipMondal <[email-masked]>; Dominic Arackal <[email-masked]>; BHRdc Ecomm <[email-masked]>; Sunil Gopal <[email-masked]>
Subject: RE: Message from KM_C284e

Dear Aatif,
As discussed please find attached item customer while browsing show 40% OFF and while paying showing full price.

Shopping date was in 18 Nov 21
Screen shot taken in the same date 18 Nov 21.
The customer takes the screen shot in the same day after calling the customer service to complaint about what she is facing online ( Customer service advised her to screen shot )

Please need you assistant to check and back to me by today

Regards
Nadya

From: Nadya Isa Ali Hasan
Sent: Thursday, November 25, 2021 6:07 PM
To: Rafeek Pulikkool <[email-masked]<mailto:[email-masked]>>
Cc: Siny Jacob <[email-masked]<mailto:[email-masked]>>; SuvodipMondal <[email-masked]<mailto:[email-masked]>>; Dominic Arackal <[email-masked]<mailto:[email-masked]>>; BHRdc Ecomm <[email-masked]<mailto:[email-masked]>>
Subject: FW: Message from KM_C284e

Dear Rafeek,

Please note that the customer didn’t purchase because while completing the payment methods she got the full price instead of the discounted price and that was on 18 Nov 21 and she do call customer service and sent mail as well for the same.

Please check and investigate on above and advise

Complain Name: Mariam Sharif
Contact Number: 36662615

Regards
Nadya

From: Sana Khamis Salem <[email-masked]<mailto:[email-masked]>>
Sent: Monday, November 22, 2021 10:11 AM
To: Nadya Isa Ali Hasan <[email-masked]<mailto:[email-masked]>>
Subject: FW: Message from KM_C284e

External email sender, please take precaution.
الأخت الفاضلة نادية المحترمة
تحية طيبة وبعد

بناءً على المكالمة الهاتفية بشأن شكوى ضد موقع سنتر بوينت (Online)، لذا يرجى الاطلاع إلى المرفقات أعلاه والرد بأقصى سرعة ممكنة إن أمكن.

تحياتي،

[Logo]
سناء خميس سعد
Sana Khamis Saad

أخصائي حماية المستهلك أول
Senior consumer protection specialist

[email-masked]<mailto:[email-masked]>
T. (+973) 1757 4992
F. (+973) 1753 2180
P.O.Box 5479

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 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3503787