Subject: New Reply Received - Re: We’ve received your return request.
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 07 Dec 2021 05:03:42 +0000

Hi Ahmed Omer,  The customer has responded to the ticket.  Re: We’ve received your return request.  Ticket comment <div dir="ltr">
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<div class="gmail_default" style="font-family:arial,helvetica,sans-serif">I am unable to understand why it is taking over a month to collect the requested return garments. </div>
<div class="gmail_default" style="font-family:arial,helvetica,sans-serif"><br></div>
<div class="gmail_default" style="font-family:arial,helvetica,sans-serif">If you don't respond and collect the requested return garment and process the refund within this week, I will never buy from you again and also will post the feedback on your website and social media...</div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, Dec 6, 2021 at 11:53 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr">
<div dir="ltr">Hi Varsha,</div>
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<div>Thank you for contacting us and giving us the opportunity to serve you.</div>
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<div>We are really sorry if it took us longer than usual to respond to you.</div>
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<div>We have checked and would like to inform you that the issue has been escalated to the concerned team to resolve the issue as soon as possible.</div>
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<div dir="ltr">We again apologize and thank you for your understanding and patience.</div>
<div><br></div>
<div>your friends,</div>
<div dir="ltr">Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3436203