Subject: New Reply Received - Order Complaints
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 06 Dec 2021 20:10:10 +0000

Hi Ahmed Omer,  The customer has responded to the ticket.  Order Complaints  Ticket comment <div id="yiv1046255501"><div>Hi,<div id="yiv1046255501yMail_cursorElementTracker_1638820439470"><br></div>
<div id="yiv1046255501yMail_cursorElementTracker_1638820439630">Your email has been noted.</div>
<div id="yiv1046255501yMail_cursorElementTracker_1638820473538"><br></div>
<div id="yiv1046255501yMail_cursorElementTracker_1638820473704">(6358593868) You have had more than enough time to look in to this issue. I expect this matter to be resolved expeditiously.</div>
<div id="yiv1046255501yMail_cursorElementTracker_1638820732341"><br></div>
<div id="yiv1046255501yMail_cursorElementTracker_1638820732502">9512298141</div>
<div id="yMail_cursorElementTracker_1638821125267">For this order there are two return numbers.</div>
<div id="yiv1046255501yMail_cursorElementTracker_1638820801815">The one which you have now processed is return number 1001591164</div>
<div id="yMail_cursorElementTracker_1638820924801"><br></div>
<div id="yMail_cursorElementTracker_1638820898760">What about the refund for return number 1001591251? This is still pending.</div>
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<br><div id="yiv1046255501ymail_android_signature">Regards,<br>Irfan Ratani</div> <br> <div id="yiv1046255501yqt30108" class="yiv1046255501yqt9661690122"><blockquote style="margin:0 0 20px 0"> <div style="font-family:Roboto, sans-serif;color:#6D00F6"> <div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, 6 Dec 2021 at 23:32, Centrepoint</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding:10px 0 0 20px;margin:10px 0 0 0;border-left:1px solid #6D00F6"> <div id="yiv1046255501"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">
<div dir="ltr">Hi Irfan,</div>
<div><br></div>
<div>Thank you for contacting us and giving us the opportunity to serve you.</div>
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<div id="yiv1046255501yMail_cursorElementTracker_1638820468908">We have checked and would like to let you know that we have escalated the order (6358593868) issue to the concerned team to check the matter and resolve the issue as soon as possible. </div>
<div dir="ltr">Kindly provide us with some time to do the needful and we will update us soon.<br><br>
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<div dir="ltr" id="yiv1046255501yMail_cursorElementTracker_1638820735918">As for the order number (9512298141) we would like you to know that the amount (AED 267.30) has been refunded back to your bank account on the date (06/12/2021)  within 7- 14 working days.</div>
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<br>Feel free to contact us for further assistance.</div>
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<div>your friends,</div>
<div id="yiv1046255501yqtfd22131" class="yiv1046255501yqt7224751867"><div dir="ltr">Support Team</div></div>
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</div></div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3548291