Subject: Ticket Assigned - Conversation with jamil khan
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 06 Dec 2021 01:27:58 +0000

Hi Ahmed Omer,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with jamil khan jamil khan                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  jamil khan Bot:  Hi Jamil Khan ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointsa Bot:  Please enter your order number to continue Customer:  6372881045 Bot:    Your order status is : Verifying payment    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0580730610            05:06 AM, 06th Dec                     jamil khan                    Payment issues           05:07 AM, 06th Dec                   Ahmed                   Hi this is Ahmed how can I help you today            05:08 AM, 06th Dec                   Ahmed                   we have checked and we would like to inform you that the order 6372881045 payment did not processed till now as the amount has not been captured by the system and you will be updated once the transaction is done via the registered email.           05:14 AM, 06th Dec                   Ahmed                   Is there anything else I can help you with ?            05:14 AM, 06th Dec                   Ahmed                   It was a pleasure to assist you, and have a nice day.             05:21 AM, 06th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3545681