Subject: Ticket Assigned - Conversation with hello
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 06 Dec 2021 00:37:04 +0000

Hi Ahmed Omer,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hello hello                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hello Bot:  Hi Hello ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointsa Bot:  Please enter your order number to continue Customer:  6370777345 Bot:    Your order status is : Returned    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  /startOver Bot:  Please enter your number Customer:  0582286594            04:24 AM, 06th Dec                   Ahmed                   Hi this is Ahmed how can I help you today            04:25 AM, 06th Dec                     hello                    Hello           04:25 AM, 06th Dec                     hello                    Actually i placed my order on 28th november but its still on here and the status is showing returned           04:25 AM, 06th Dec                   Ahmed                   We have checked and we would like to inform you that the order number (6370777345) has been returned to the stock and already thus the order has been cancelled.           04:27 AM, 06th Dec                     hello                    So i will place another order now right ?           04:28 AM, 06th Dec                   Ahmed                   yes please, and  kindly check the contact number you will be adding to the order so we can make sure that your new order will be delivered to you as soon as possible           04:30 AM, 06th Dec                   Ahmed                   Is there anything else I can help you with ?            04:30 AM, 06th Dec                   Ahmed                   It was a pleasure to assist you, and have a nice day.             04:35 AM, 06th Dec                     hello                    Thank you soo much           04:35 AM, 06th Dec                   Ahmed                   it was my pleasure           04:36 AM, 06th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3545620