Subject: New Reply Received - Article Feedback - How do I change my password?
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 04 Dec 2021 12:59:44 +0000

Hi Ahmed Omer,  The customer has responded to the ticket.  Article Feedback - How do I change my password?  Ticket comment <div class="yahoo-style-wrap" style="font-family:Helvetica Neue, Helvetica, Arial, sans-serif;font-size:16px">
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<div>On Wednesday, December 1, 2021, 10:27:20 PM GMT+3, Centrepoint &lt;[email-masked]&gt; wrote:
                
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<div dir="ltr">Hi Mughal,</div>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr">We sincerely apologize for the issue that you are facing however, please simply follow the below steps to reset the password for your account:<br><br>1. Click on "Forgot Password" Link on the login window.</div>
<div dir="ltr">2. Enter your registered email address (in small letters).</div>
<div dir="ltr">3. Check your registered email inbox/spam folder and note that the link might take 1-5 minutes to be received.</div>
<div dir="ltr">4. Click on the password reset link and change your password.</div>
<div dir="ltr">5. You can login now with your new password</div>
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<div>If the same problem persists, please provide us with the following details so that we can forward it for further assistance:<br><br>
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<div>1. Screenshot Of The Issue(If Possible)</div>
<div>2. platform from which you tried to reset the password</div>
<div>3. Registered email address</div>
<div>4. Country of access</div>
<br>Feel free to reach out to us for any further assistance.<br><br>
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<div>We hope this helps and have a great day! Stay Safe!</div>
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<div>Your Friends,</div>
<div>The Support Team</div>
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Attachments :
1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043284295791'>5C8D7FD8-8F13-4E47-A76B-D9AB61A10BB1.png</a><br />2. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043284295792'>27C5486A-8B79-483E-86D8-06241E39F3B6.png</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3512505