Subject: New Reply Received - Delivery
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 03 Dec 2021 23:39:37 +0000

Hi Ahmed Omer,  The customer has responded to the ticket.  Delivery  Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/4g586bejE46Wc5lRRsr7Zw~~/AALN9wA~/RgRji94xPVcDc3BjQgphp7GqqmExaV0GUhZzdXBwb3J0QG1heGZhc2hpb24uY29tWAQAAAAB" alt=""></div>
Dear team, <br>
<br>
<br>
Kindly note that the customer's locations is at a remote area. Therefore, the pickup cannot be attempted.<br>
<br>
<br>
Best regards, 
<div>
<br>
<span class="labelnormal"><span class="labelname_sf">Dania Al-Qadi</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
</div>

<hr>
<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>3/12/2021 5:17 AM GMT+04:00<br>
<strong>To: </strong>[email-masked]; [email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#3485844] - Delivery<br>
 
</div>
<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div dir="ltr">Hi Team,<br>
<br>
<strong>Remainder,</strong><br>
<br>
Problem Statement: Late Collection<br>
Order Date : Nov 3, 2021<br>
Order ID: 6363676509<br>
Tracking ID: SD004192518<br>
Assistance Required: Need Urgent Collection<br>
Issue Description: The return request was created on 20-11-2021 and till now the item has not collected from the customer, kindly arrange the collection on priority basis.<br>
<br>
Regards,<br>
CS Nabela</div>

<div class="freshdesk_quote">
<blockquote class="freshdesk_quote">On Mon, 29 Nov at 12:02 PM <span class="separator">, Max &lt;[email-masked]&gt; wrote: </span>

<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div dir="ltr">
<div dir="ltr">
<div><span class="separator">Hi Team,</span></div>

<div> </div>

<div> </div>

<div><span class="separator">Problem Statement: Late Collection</span></div>

<div> </div>

<div dir="ltr"><span class="separator">Order Date : Nov 3, 2021</span></div>

<div dir="ltr"><span class="separator">Order ID: 6363676509</span></div>

<div dir="ltr"><span class="separator">Tracking ID: SD004192518</span></div>

<div><span class="separator">Assistance Required: Need Urgent Collection</span></div>

<div dir="ltr"><span class="separator">Issue Description: The return request was created on 20-11-2021 and till now the item has not collected from the customer, kindly arrange the collection on priority basis.</span></div>

<div> </div>

<div> </div>

<div><span class="separator">Regards,</span></div>

<div><span class="separator">CS Nabela</span></div>
</div>
</div>

<div class="freshdesk_quote">
<blockquote class="freshdesk_quote">
<span class="separator">On Sun, 28 Nov at 11:30 PM <span class="separator">, عبدالمجيد الحربي &lt;[email-masked]&gt; wrote: </span></span>

<div><span class="separator"><span class="separator">السلام عليكم عندي طلبيت ترجيع ماجاء المندوب يستلمها راسلتكم قبل اسبوعين تقريبا قلتو يتواصل معك المندوب </span></span></div>
<span class="separator"><span class="separator"> </span> </span>
</blockquote>
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<span class="separator"> </span>
</blockquote>
</div>
</div>
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</div>

<img width="1" height="1" alt="" src="http://click.netsuite.com/q/1HoddW5bZKcPbZgHoZBuWg~~/AALN9wA~/RgRji94xPlcDc3BjQgphp7GqqmExaV0GUhZzdXBwb3J0QG1heGZhc2hpb24uY29tWAQAAAAB">
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3485844