Subject: New Reply Received - ESC NULL RETERN
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 01 Dec 2021 13:00:34 +0000

Hi Ahmed Omer,  The customer has responded to the ticket.  ESC NULL RETERN  Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/8-9k4tzVkL9SGgwxEms-0g~~/AALN9wA~/RgRjiKVuPVcDc3BjQgphme5xp2EDfGUYUh1zdXBwb3J0QGNlbnRyZXBvaW50c3RvcmVzLmNvbVgEAAAAAQ~~" alt=""></div>
Dear All,<br>
<br>
Please know that the item mentioned in the description is (
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	<td>Striped Flexi Waist Trousers with Pocket Detail and Belt Loops - White - 28</td>
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	<td> </td>
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<div>Kind regards,<br>
<br>
<br>
<span class="labelnormal"><span class="labelname_sf">Amro Hmidat</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
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<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>1/12/2021 3:47 PM GMT+03:00<br>
<strong>To: </strong>[email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#3349127] - ESC NULL RETERN<br>
 
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<div dir="ltr">Hi Team,<br>
<br>
 Problem Statement: Missing Item<br>
Order Date : Sep 28, 2021<br>
Order ID:  6356020674<br>
Tracking ID: SD003167760<br>
RMA: 1001423529<br>
Assistance Required: Check for missing item<br>
Issue Description: The customer contacted us informing that she turned all the items from the AWB  mentioned above with courier team, But the warehouse didn't confirm the return of the item.<br>
<br>
The missing item is 162903270 - Calvin Klein - Calvin Klien Mini 5-Piece Gift Set<br>
<br>
Kindly check the AWB for the missing item, and update us asap<br>
<br>
Regards,<br>
Ahmed Omer<br>
CS Team</div>
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<img width="1" height="1" alt="" src="http://click.netsuite.com/q/znR5jtFuBCQZ5VayilDZcg~~/AALN9wA~/RgRjiKVuPlcDc3BjQgphme5xp2EDfGUYUh1zdXBwb3J0QGNlbnRyZXBvaW50c3RvcmVzLmNvbVgEAAAAAQ~~">
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3349127