Subject: New Reply Received - Re: We’ve received your return request.
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 30 Nov 2021 07:48:51 +0000

Hi Ahmed Omer,  The customer has responded to the ticket.  Re: We’ve received your return request.  Ticket comment <div dir="auto">Team centerpoint, I've updated my mobile,log out of old centerpoint account and uninstall the aap,then reinstall and made a new account but still the problem persists ,heres the fresh screenshot of it,,,<div dir="auto">Sending you following details you asked..</div>
<div dir="auto">Email: <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>
</div>
<div dir="auto">Country of access: Bahrain </div>
<div dir="auto">Type of device: Android </div>
<div dir="auto">I have updated both the phone as well as the App,,,hope something happens now,otherwise im regretting by chosing online return,really bad experience,,was a big fan of centerpoint service but seems like not anymore &#128549;&#128533;</div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, 30 Nov 2021, 7:18 am Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
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	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Aleezey,</div>
<div><br></div>
<div><span>Thank you for reaching out to us and giving us the opportunity to serve you.<br> </span></div>
<div>We sincerely apologize for the issue you are facing however, we would advise you to please try clearing the cache/cookies of your browser and if you are using the App please try reinstalling/'updating it.<br><br>
</div>
<div>If the same problem persists, please provide us with the following details so that we can forward it for further assistance:</div>
<div>
<div>- email address :</div>
<div>- Country of access</div>
<div>- type of device used</div>
<div>- Application version.</div>
<div>- System version</div>
</div>
<div></div>
<div><br></div>
<div>We hope this helps and please do not hesitate to write back to us if you need further assistance. We will be happy to help!</div>
<div> <span> </span>
</div>
<div>Your Friends,</div>
<div dir="ltr">The Support Team</div>
</div></div>

	

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Attachments :
1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043282473354'>Screenshot_20211130-102421_Centrepoint.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3357720