Subject: Ticket Assigned - Fwd: Thank you for collecting your order - complain
From: Shoemart <[email-masked]>
To: [email-masked]
Date: Sat, 27 Nov 2021 19:13:07 +0000

Hi Ahmed Omer,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Fwd: Thank you for collecting your order  - complain  I have collected the below order however when i opened  i have noticed that it is not same as i ordered then i told counter in center point mirdiff city center that it is not same wallet as i ordered they told me that we have only this one you can return it or call customer service,i have called customer service they told me to send us email with screen shot and pics...please look the matter and resolve it.i want the same wallet  as shows in pictures in website....very disappointing and they treat me very unprofessional and they said you ordered online we can not help you
please call me if need more clarifications

Regadrs,
Shah fahad jan
0505720906

________________________________
From: support=[email-masked] <support=[email-masked]> on behalf of SHOEMART <[email-masked]>
Sent: Saturday, 27 November 2021, 13:33
To: Shah fahad jan
Subject: Thank you for collecting your order

Order number 9515854266

[Shoemart logo]<https://www.shoemartstores.com/ae/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_collection_thank_you_AE_en>
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Thank you for collecting your order.

Hi Shah fahad jan, you’ve successfully collected order number 9515854266<https://www.shoemartstores.com/ae/en/my-account/order/9515854266?utm_source=hybris&utm_medium=email&utm_campaign=cnc_collection_thank_you_AE_en> from your collection point. Enjoy your purchases!

Order Details

Items

Description

Shipped Quantity

[https://40e1490782f383866663-4993d07f8a91cc1cfa39bf926012c29e.lmsin.net/162188194-162188195-SMASUM20311219_01-150.jpg] <https://www.shoemartstores.com/ae/en/p/162188194?utm_source=hybris&utm_medium=email&utm_campaign=cnc_collection_thank_you_AE_en>
SHOEMART
Duchini Solid Bi Fold Wallet
Color: Black
1

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