Subject: Ticket Assigned - Re: We’ve received your return request. (#9510113567)
From: Shoemart <[email-masked]>
To: [email-masked]
Date: Thu, 25 Nov 2021 10:25:07 +0000

Hi Ahmed Omer,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: We’ve received your return request. (#9510113567) Another follow up. This is becoming extremely frustrating.

Regards,

Tania Greeff
0508792117

On Wed, 10 Nov 2021, 10:59 tania greeff, <[email-masked]>
wrote:

> Good day,
>
>
> Can you please confirm when the return collection would actually happen. 2
> items are awaiting collection for circa 20 days now already.
>
>
> Regards,
>
>
> Tania Greeff
> 0508792117
>
> On Sat, 30 Oct 2021, 17:27 SHOEMART, <[email-masked]> wrote:
>
>> Here’s what you need to do next.
>> 
>> <https://www.shoemartstores.com/ae/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
>> Download our apps now
>> <https://itunes.apple.com/ae/app/id1157409312?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en> [image:
>> android icon]
>> <https://play.google.com/store/apps/details?id=com.landmarkgroup.shoemartgulf&referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
>> iPhone
>> <https://itunes.apple.com/ae/app/id1157409312?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
>> Android
>> <https://play.google.com/store/apps/details?id=com.landmarkgroup.shoemartgulf&referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
>> 
>> Women
>> <https://www.shoemartstores.com/ae/en/department/women?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
>> Men
>> <https://www.shoemartstores.com/ae/en/department/men?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
>> Girls
>> <https://www.shoemartstores.com/ae/en/department/girls?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
>> Boys
>> <https://www.shoemartstores.com/ae/en/department/boys?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
>> Accessories
>> <https://www.shoemartstores.com/ae/en/department/accessories?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
>> Offers
>> <https://www.shoemartstores.com/ae/en/offers?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
>>
>> We’ve received your return request.
>>
>> Hi Tania Greeff, thank you for getting in touch with us. Here’s how your
>> return 1001514984 for order 9510113567 will work.Our delivery partner
>> will pick up your return in around 2-5 business days.
>> *Order Details *
>>
>> Item
>>
>> Description
>>
>> Total Price
>> *SHOEMART*
>> Solid Slip-On Pumps with Kitten Heels
>> Color: Black
>> Size: 40
>> Quantity: 1 AED 71
>>
>> Total *AED 71*
>> 1. Box up your return
>>
>> Please include the invoice, price tags and any warranty information.
>> 2. Hand over your return
>>
>> Our delivery partner will pick it up from your doorstep.
>> 3. Receive your refund
>>
>> This will be issued after we receive your products in our warehouse and
>> conduct a quality check.
>> Here's how your refund works:
>>
>>    - If you’ve paid by Cash on Delivery, your refund will be credited to
>>    your My Credit balance under your account.
>>    - Refunds to your Credit Card or Debit Card may take 4-15 business
>>    days to process.
>>    - Refunds for any Shukrans, Gift Cards or Return Vouchers you’ve
>>    spent will also be credited to your My Credit balance.
>>
>> 
>> Need help? Get in touch
>>
>>  <[email-masked]?Body=Contacted>
>>
>> *Write us an email now*, we'll get back to you as fast as we can.
>>  <https://www.facebook.com/ShoeMartGulf>
>>
>> *Connect with us* on your favourite social network.
>>  <https://twitter.com/ShoeMartMENA>
>>
>> Reach out in 140 characters! We are *@ShoeMartMENA*.
>>
>> *Call us on 800-SHOEMART (800-74636278).*
>> 7 days a week, 24 hours a day
>> 
>> © 2021 Retail World Limited
>> Privacy Policy
>> <https://www.shoemartstores.com/ae/en/privacypolicy?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
>> | Terms & Conditions
>> <https://www.shoemartstores.com/ae/en/termsandconditions?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
>>
>

 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3392778