Subject: New Reply Received - Click & Collect
From: Splash <[email-masked]>
To: [email-masked]
Date: Tue, 23 Nov 2021 16:56:39 +0000

Hi Ahmed Omer,  The customer has responded to the ticket.  Click & Collect  Ticket comment <div>Hello sir </div>
<div id="yMail_cursorElementTracker_1637682208942">Please don't cancel my order. </div>
<div id="yMail_cursorElementTracker_1637682226279">I already visited AL BAHA branch and discussed with them , they agreed to manage delivery in AL BAHA store. So please don't cancel my order. </div>
<div id="yMail_cursorElementTracker_1637682333219">AMJAD FAROOQ </div>
<div id="yMail_cursorElementTracker_1637682354852">0500168229</div>
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<br><br><div id="ymail_android_signature"><a id="ymail_android_signature_link" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" rel="noreferrer">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin: 0 0 20px 0"> <div style="font-family:Roboto, sans-serif; color:#6D00F6"> <div></div>
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<div>On Tue, 23 Nov 2021 at 1:42 pm, Afs Farooq</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv9608489031"><div>
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<div dir="ltr">hello sir </div>
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<div dir="ltr">please cancel my order because pic up point is in other city .</div>
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<div dir="ltr">after your confirmation I will re order.</div>
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<div dir="ltr">thank you </div>
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<div style="font-family:Helvetica, Arial, sans-serif;font-size:16px">Amjad Farooq </div>
<div style="font-family:Helvetica, Arial, sans-serif;font-size:16px"><br></div>
<div style="font-family:Helvetica, Arial, sans-serif;font-size:16px">00966500168229</div>
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                    On Tuesday, November 23, 2021, 12:49:39 PM GMT+3, Splash &lt;[email-masked]&gt; wrote:
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                <div><div id="yiv9608489031"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">
<div dir="ltr" style="text-align:left"> Hi Amjad,</div>
<div dir="ltr" style="text-align:left"><br></div>
<div style="color:rgb(0, 0, 0);font-family:arial, helvetica, sans-serif, -apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:12pt">Thank you for reaching out to us and giving us the opportunity to serve you.<div style="text-align:left"></div>
<div style="text-align:left"><br></div>
<div style="text-align:left"><span style="font-family:arial, helvetica, sans-serif, -apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:16px;font-style:normal;font-weight:400">We are sorry to inform you that as per our policy we won't be able to change your store collection location once the order has been placed successfully.</span></div>
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<span dir="ltr" style="font-size:12pt">Also, the order will be</span> automatically cancelled if not collected within 14 days and the amount will be reversed after 4 -15 days.</div>
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<div dir="ltr" style="text-align:left">We have checked and as we can see that your store delivery details is as following:</div>
<div dir="rtl" style="text-align:left">AMJAD FAROOQ<br>+966500168229<br>Rehana mall,King fahad Road<br>62521<br>Abha<br>[email-masked]<br>Saudi Arabia (SA)<br>04-1-1<br>8001111027<br>الاندلس<br>ابها</div>
<div dir="ltr" style="text-align:left"> </div>
<div style="text-align:left">Feel free to get in touch with us for further assistance.</div>
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<div style="text-align:left">Your Friends,</div>
<div style="text-align:left">The Support Team </div>
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</div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3434036