Subject: New Reply Received - Click & Collect
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 17 Nov 2021 17:17:32 +0000

Hi Ahmed Omer,  The customer has responded to the ticket.  Click & Collect  Ticket comment <div dir="auto"><div>Please find the below details as requested to register the complaint.<br><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
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<div>On Tue, Nov 16, 2021, 8:10 PM Max &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
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<div dir="ltr">Hi  Shahid,</div>
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<div>Thank you for contacting us.</div>
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<div>We deeply apologize for the experience you went through, and we would like to inform you that this is not the experience we would like our customers to have with us and that we seek to develop our services to have the best shopping experience with us next time.</div>
<div>We are really sorry if it took longer than usual to get back to you.</div>
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<div dir="ltr">Kindly provide us with below details so we can create a formal complaint:<br>your full name: Shahid Bashir<br>your contact number: 0570278281<br>the store address: Max madinah road jubail city<br>Incident date and time:  15 Nov 2021 time was  around 7:30pm.<br>
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<div dir="auto"><div class="gmail_quote"><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
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<div>We reiterate our apologies and share your understanding and patience.</div>
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<div>your friends,</div>
<div dir="ltr">Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3374873