Subject: New Reply Received - Re: Your refund is on its way
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 14 Nov 2021 13:14:37 +0000

Hi Ahmed Omer,  The customer has responded to the ticket.  Re: Your refund is on its way  Ticket comment <div>Dear Max team</div>
<div>What happened my refund amount.Now more than two months are completed but until now I did not receive the refund amount from your side.I want know when will exactly pay my refund amount . Iam really worried about your refund process. Please take necessary action to pay my refund amount ASAP<br><br><div dir="ltr">
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<div>On 9 Nov 2021, at 10:58 AM, Max &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Hi Haja,</div>
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<div>Thank you for contacting us and giving us the opportunity to serve you.</div>
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<div>We have verified and would like to inform you that the process of sending the amount has been confirmed by us, but the receipt has not been confirmed by Al Rajhi Bank, and you will be updated as soon as the process is confirmed by the bank.</div>
<div>Do not hesitate to contact us for further assistance.</div>
<div><br></div>
<div>your friends,</div>
<div>Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3225405