Subject: Ticket Assigned - Conversation with ali
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 13 Nov 2021 07:25:59 +0000

Hi Ahmed Omer,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ali ali                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  ali Bot:  Hi Ali ,what do you need help with? Customer:  /startOver Bot:  Hi Ali ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD or cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.   Canceled your order? Your refund will depend on your
  payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0567053509            04:36 PM, 06th Nov                     ali                    I want to stop SMS ads           04:37 PM, 06th Nov                   Haneen                   Hi Ali,My name is haneen.Thank you for contacting us. I will be happy to help you!           04:39 PM, 06th Nov                     ali  
                   Hi haneen, as I mentioned above I want to stops the SMS promotion ads on my mobile number           04:40 PM, 06th Nov                     ali                    0567053509           04:40 PM, 06th Nov                   Haneen                   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.           04:41 PM, 06th Nov                   Haneen                   Do you have another query?           04:41 PM, 06th Nov                     ali                    No           04:43 PM, 06th Nov                   Haneen                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:43 PM, 06th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3323321