Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 06 Sep 2021 13:44:29 +0000

Hi Ahmed Omer,  The customer has responded to the ticket.  Returns  Ticket comment <div>Dear Centrepoint,</div>
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<br id="yMail_cursorElementTracker_1630935754139">Here are the details of the item.</div>
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<div dir="ltr" style="overflow-wrap: break-word; font-family: verdana, helvetica, sans-serif; font-size: 16px">1. <b style="overflow-wrap: break-word">Order number</b>
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<b style="overflow-wrap: break-word">   <font color="#cd232c" style="overflow-wrap: break-word"> 7000092867 (This order number is by </font></b><b style="overflow-wrap: break-word"><font color="#cd232c" style="overflow-wrap: break-word">Stylishop)</font></b>
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<div dir="ltr" style="overflow-wrap: break-word; font-family: verdana, helvetica, sans-serif; font-size: 16px"><b style="overflow-wrap: break-word"><br style="overflow-wrap: break-word"></b></div>
<div dir="ltr" style="overflow-wrap: break-word; font-family: verdana, helvetica, sans-serif; font-size: 16px">2. <b style="overflow-wrap: break-word">Courier Company Name</b>
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<div dir="ltr" style="overflow-wrap: break-word; font-family: verdana, helvetica, sans-serif; font-size: 16px"><b style="overflow-wrap: break-word">    <font color="#cd232c" style="overflow-wrap: break-word">Landmark Group</font></b></div>
<div dir="ltr" style="overflow-wrap: break-word; font-family: verdana, helvetica, sans-serif; font-size: 16px"><b style="overflow-wrap: break-word"><br style="overflow-wrap: break-word"></b></div>
<div dir="ltr" style="overflow-wrap: break-word; font-family: verdana, helvetica, sans-serif; font-size: 16px">3.<b style="overflow-wrap: break-word"> Return Tracking ID                         </b>
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<div dir="ltr" style="overflow-wrap: break-word; font-family: verdana, helvetica, sans-serif; font-size: 16px"><b style="overflow-wrap: break-word">    <font color="#cd232c" style="overflow-wrap: break-word">R000293483 ( This return tracking ID is by Aramex <span style="overflow-wrap: break-word"><b style="overflow-wrap: break-word">Delivery Company who</b></span></font></b></div>
<div dir="ltr" style="overflow-wrap: break-word; font-family: verdana, helvetica, sans-serif; font-size: 16px"><b style="overflow-wrap: break-word"><font color="#cd232c" style="overflow-wrap: break-word"><span style="overflow-wrap: break-word"><b style="overflow-wrap: break-word">                             supposed to collect my return item))</b></span>   </font>                                   </b></div>
<div dir="ltr" style="overflow-wrap: break-word; font-family: verdana, helvetica, sans-serif; font-size: 16px"><b style="overflow-wrap: break-word"><br style="overflow-wrap: break-word"></b></div>
<div dir="ltr" style="overflow-wrap: break-word; font-family: verdana, helvetica, sans-serif; font-size: 16px">4.<b style="overflow-wrap: break-word">  Mobile Number of the courier guy</b>
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<div dir="ltr" style="overflow-wrap: break-word; font-family: verdana, helvetica, sans-serif; font-size: 16px"><b style="overflow-wrap: break-word">    <font color="#cd232c" style="overflow-wrap: break-word"> +971 564153023  </font></b></div>
<div dir="ltr" style="overflow-wrap: break-word; font-family: verdana, helvetica, sans-serif; font-size: 16px"><b style="overflow-wrap: break-word"><br style="overflow-wrap: break-word"></b></div>
<div dir="ltr" style="overflow-wrap: break-word; font-family: verdana, helvetica, sans-serif; font-size: 16px">5.<b style="overflow-wrap: break-word"> Courier guy name                           </b>
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<div dir="ltr" style="overflow-wrap: break-word; font-family: verdana, helvetica, sans-serif; font-size: 16px"><b style="overflow-wrap: break-word">    <font color="#cd232c" style="overflow-wrap: break-word">Ali</font></b></div>
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<div id="yMail_cursorElementTracker_1630935795851">Appreciate if you could help me to find it.Please find my item.</div>
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<br><div id="ymail_android_signature"><a id="ymail_android_signature_link" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" rel="noreferrer">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin: 0 0 20px 0"> <div style="font-family:Roboto, sans-serif; color:#6D00F6"> <div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, Sep 6, 2021 at 17:40, Centrepoint</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv5615856275"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Petty,</div>
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<div dir="ltr">Thank you for contacting us and we apologize for the inconvenience caused to you.</div>
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<div dir="ltr">We would like to inform you that we understand you have returned the Stylishop items to us. We would request you to please share with us the return tracking id ​and the order id for which our courier team has contacted you to to arrange the collection.</div>
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<div dir="ltr">We look forward to hearing from you.<div class="yiv5615856275yqt9781547963" id="yiv5615856275yqtfd33695">
<br><br>Your friends,<br>The Support Team<br>
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</div></div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3017220