Subject: New Reply Received - Payment Made twice/refund required
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 30 Aug 2021 09:50:12 +0000

Hi Ahmed Omer,  The customer has responded to the ticket.  Payment Made twice/refund required    Ticket comment <div class="WordSection1">
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Kindly  find attached bank statement from July 26-2021 to 26 august  2021  as you requested our last telephone conversation
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Thanks ,</span></div>
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<div>From:<span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> Centrepoint &lt;[email-masked]&gt;
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<b>Sent:</b> Wednesday, July 28, 2021 11:27 AM<br>
<b>To:</b> Rasheed, Raneesh &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#2812700] - Payment Made twice/refund required</span>
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<strong><u><span style="font-size:11.5pt;line-height:106%;color:#C00000">CAUTION </span>
</u></strong><strong><span style='font-size:11.5pt;line-height:106%;font-family:"Calibri",sans-serif'>: This is an external email, do not click on links or open attachments unless you recognize the sender and know the content is safe!. </span></strong><span style='font-size:11.5pt;line-height:106%;font-family:"Calibri",sans-serif'></span>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Rasheed,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Thank you for contacting us.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Accept our full apologies for the inconvenience caused and for the delay.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>We would like to inform you that the value of order No. (8270402308) was returned to the bank on the date 26/07/21 AD under the transaction ID (202116711809202) to the bank
 account card end with (***8699), and it may take from 7 to 14 working days for the amount to appear in your account according to your bank’s procedures. If the amount does not appear in your account within the specified time, please contact us again in order
 to You are being served to the fullest.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Note: the transaction prove is attached to this email.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Thanks for your cooperation and we appreciate your understanding with us.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Do not hesitate to contact us with any inquiries.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Your friends</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Support Team</span></div>
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<span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>2812700:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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Attachments :
1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043252712593'>AccountStatement_XXXX945 (1)26-07-2021 to 26-08-2021.pdf</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2812700