Subject: New Reply Received - Re: Welcome to Centrepoint
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 22 Aug 2021 08:03:56 +0000

Hi Ahmed Omer,  The customer has responded to the ticket.  Re: Welcome to Centrepoint  Ticket comment <div dir="auto">Dear,</div>
<div dir="auto">It is more than one week now , till now no action taken from your side.</div>
<div dir="auto">Already submitted bank transaction statement and authorization number from the bank, clearly mentioning the amount is credited in your account.</div>
<div dir="auto">Again requesting you to do the needful urgently and credit the amount to my account.</div>
<div dir="auto"><br></div>
<div dir="auto">Regards</div>
<div dir="auto">Vipin Rajendran</div>
<div dir="auto">67068720</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, 20 Aug 2021 at 4:32 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Vipin,</div>
<div dir="ltr">​<br>
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<div dir="ltr">Thank you for reaching out to us with your concern.<br><br>Please accept our sincere apologies for the late response.<br><br>We are really sorry for the inconvenience caused to you. However, this is not typical of the experience we offer.<br><br>We have forwarded your issue to our Finance team. They will investigate and if the credit is there, the refund will be processed with in 7-10 business days.<br><br>We thank you for your understanding and cooperation.<br><br>Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team<br>
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</div></blockquote>-- <br><div dir="ltr" class="gmail_signature"><div dir="ltr"><strong><font>
<div style="MARGIN:0in 0in 0pt"><b><span style="FONT-FAMILY:'Times New Roman','serif'"><font>Thanks &amp; Best Regards</font></span></b></div>
<div style="MARGIN:0in 0in 0pt"><b><span style="FONT-FAMILY:'Times New Roman','serif'"><font> </font></span></b></div>
<div style="MARGIN:0in 0in 0pt"><b><span style="FONT-FAMILY:'Times New Roman','serif'"><font> </font></span></b></div>
<div style="MARGIN:0in 0in 0pt"><b><span style="FONT-FAMILY:'Times New Roman','serif'"><font>Vipin Rajendran</font></span></b></div>
<div style="MARGIN:0in 0in 0pt"><b><span style="FONT-FAMILY:'Times New Roman','serif'"><font>Accountant</font></span></b></div>
<div style="MARGIN:0in 0in 0pt"><b><span style="FONT-FAMILY:'Times New Roman','serif';FONT-SIZE:10pt"><font></font></span></b></div>
<div style="MARGIN:0in 0in 5pt">
<b><span style="FONT-FAMILY:'Times New Roman','serif';FONT-SIZE:10pt">Omega Travel &amp; Tours<br></span></b><b><span style="FONT-FAMILY:'MS Sans Serif';COLOR:#483702;FONT-SIZE:10pt"></span></b><b><span style="FONT-FAMILY:'Times New Roman','serif';FONT-SIZE:10pt">: +965 22494074/5  Ext.106</span></b>
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<b><span style="FONT-FAMILY:'MS Sans Serif';COLOR:red;FONT-SIZE:10pt"></span></b><b><span style="FONT-FAMILY:'Times New Roman','serif';FONT-SIZE:10pt">: +965 67068720</span></b>
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<b><span style="FONT-FAMILY:'MS Sans Serif';FONT-SIZE:10pt"></span></b><b><span style="FONT-FAMILY:'Times New Roman','serif';FONT-SIZE:10pt">: +965 22494073  <br></span></b><b><span style="FONT-FAMILY:Wingdings;COLOR:gray;FONT-SIZE:10pt">* </span></b><b><span style="FONT-FAMILY:'Times New Roman','serif';FONT-SIZE:10pt">:<u> <span style="COLOR:#0070c0"><a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a></span></u></span></b>
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<div style="MARGIN:0in 0in 5pt">
<b><span style="FONT-FAMILY:Wingdings;COLOR:gray;FONT-SIZE:10pt">* </span></b><b><span style="FONT-FAMILY:'Times New Roman','serif';FONT-SIZE:10pt">: <u><span style="COLOR:#0070c0"><a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a></span></u> </span></b>
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<b><span style="FONT-FAMILY:'MS Sans Serif';COLOR:#483702;FONT-SIZE:10pt"></span></b><b><span style="FONT-FAMILY:'Times New Roman','serif';FONT-SIZE:10pt">:</span></b><b><span style="FONT-FAMILY:'MS Sans Serif';COLOR:#483702;FONT-SIZE:10pt"> </span></b><b><span style="FONT-FAMILY:'Times New Roman','serif';FONT-SIZE:10pt">P.O.Box 996 Safat 13010  Kuwait  </span></b>
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<div style="MARGIN:0in 0in 0pt"><b><i><span style="FONT-FAMILY:'Times New Roman','serif';COLOR:#7030a0;FONT-SIZE:14pt">THE TRAVEL SOLUTION MANAGEMENT</span></i></b></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2990850