Subject: RE: Bank Transfer // Refund approval // 6322136740
From: "Mohammed Athar (TCS)" <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Jessie Caparas <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Ashish Bumra <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>, Ebrahim <[email-masked]>, AHMED OMER <[email-masked]>
Date: Thu, 12 Aug 2021 11:10:39 +0000

Hi Team,

REMINDER!!!

Thanks & Regards,
Athar Mohammed,
Finance Executive-Ecom
Extn 3183

From: Mohammed Athar (TCS)
Sent: Wednesday, August 11, 2021 5:06 PM
To: Apoorv Joshi <[email-masked]>; Jessie Caparas <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Ashish Bumra <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Manish Kumar <[email-masked]>; Ebrahim <[email-masked]>; AHMED OMER <[email-masked]>
Subject: RE: Bank Transfer // Refund approval // 6322136740

Hi Team,

Please check the customer’s name & confirm the name correctly as it is not matching with the bank records.

Thanks & Regards,
Athar Mohammed,
Finance Executive-Ecom
Extn 3183

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Monday, August 2, 2021 11:26 AM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Cc: Mohammed Athar (TCS) <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Ashish Bumra <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Ebrahim <[email-masked]<mailto:[email-masked]>>; AHMED OMER <[email-masked]<mailto:[email-masked]>>
Subject: Re: Bank Transfer // Refund approval // 6322136740

External email sender, please take precaution.
Hi Jessie,

Hybris Ticket ID: 08170012

Bank details are updated in customer's account for this and my credits are removed as well. Kindly assist to get this bank transfer done.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Mohammed Athar" <[email-masked]<mailto:[email-masked]>>
To: "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Ashish Bumra" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Ebrahim" <[email-masked]<mailto:[email-masked]>>, "AHMED OMER" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, July 11, 2021 7:24:43 PM
Subject: RE: Bank Transfer // Refund approval // 6322136740

HI @Jessie Caparas<mailto:[email-masked]> Approved.

Hi @Ashish Bumra<mailto:[email-masked]> Please approve FYI.

Thanks & Regards,
Athar Mohammed,
Finance Executive-Ecom
Extn 3183

From: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, July 11, 2021 3:04 PM
To: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Mohammed Athar (TCS) <[email-masked]<mailto:[email-masked]>>
Cc: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Ebrahim Abduljalil. Qasem <[email-masked]<mailto:[email-masked]>>; AHMED OMER <[email-masked]<mailto:[email-masked]>>
Subject: RE: Bank Transfer // Refund approval // 6322136740
Importance: High

@Mohammed Athar (TCS)<mailto:[email-masked]>

Kindly approve to remove my credit points and refund via bank transfer.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, July 11, 2021 12:03 PM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Ebrahim Abduljalil. Qasem <[email-masked]<mailto:[email-masked]>>; AHMED OMER <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Subject: Fwd: Bank Transfer // Refund approval // 6322136740

External email sender, please take precaution.
Hi Team,

The customer don't want the refund in his My Credits and asking it to be removed and reprocess the refund to his bank account.

Kindly assist with the approval for the same.

Regards,
Apoorv.
________________________________
From: "Ebrahim" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 8 July, 2021 13:27:38
Subject: Bank Transfer // Refund approval // 6322136740

Hi Team

Problem Statement : Bank Transfer // Refund approval.

Order Date : Jun 23, 2021
Order ID: 6322136740
Tracking ID : SD002339859
Total Price : 194

Issue Description :The Customer placed the order on Jun 23, 2021, The customer says that he does not want the refund as My credit and wants it as cash to his bank account .

Bank Details:

- Bank name: Al Rajhi Bank
- Branch name: 28600 _ Al-Mahd
- Account name: Salem Matar Al-Mutairi
- Account number: 286608010517436
- IBAN: SA0480000286608010517436
- Account type: Current Account

Regards,
Ebrahim Hageb

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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com