Subject: New Reply Received - Delivery
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 08 Aug 2021 09:23:05 +0000

Hi Ahmed Omer,  The customer has responded to the ticket.  Delivery  Ticket comment <div dir="auto">
<br><img id="Hw1628414543637" style="max-width:328.0;height:auto" src="cid:com_android_email_extra_16284145786580" width="328" height="583"><div>This the receipt he sent me after picking up the item<br><br>Sent from my Huawei phone</div>
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<br><br>-------- Original message --------<br>
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<div>From: Max &lt;[email-masked]&gt;<br>Date: Sun, Aug 8, 2021, 8:24 AM<br>To: [email-masked]<br>Subject: Re: [#2952498] - Delivery<br>
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<blockquote><div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
	<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi Adhamkenzy<br><br>Thank you for contacting us.<br><br>We are truly sorry to hear that you were not assisted properly by our delivery partner. This is surely not the experience we want our customers to have when they shop with us. <br><br>We take matters like these very seriously. We have now forwarded the feedback to our concern team and they are surely going to take a strict action on this. <br><br>Kindly please provide us the order number and the staff name and number if available to shear it with concern team to take action accordantly.<br><br>Again, please accept our sincere apologies for this.<br><br>Your friends,<br>The Support Team </div></div></div>

	

<span style="font-size:0px;font-family:'fdtktid';min-height:0px;height:0px;opacity:0;max-height:0px;line-height:0px;color:#ffffff">2952498:1125156</span>

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Attachments :
1. <a href='http://helpae.maxfashion.com/helpdesk/attachments/2043246332128'>IMG-20210807-WA0002.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2952498