Subject: New Reply Received - Delivery
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 08 Aug 2021 08:59:06 +0000

Hi Ahmed Omer,  The customer has responded to the ticket.  Delivery  Ticket comment <div dir="auto">The order number is 8284799768 <div>The time was on Saturday at 7 pm </div>
<div>The delivery man was قطب الدين </div>
<div>His number is 99220786 <br><br>Sent from my Huawei phone</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Max &lt;[email-masked]&gt;<br>Date: Sun, Aug 8, 2021, 9:41 AM<br>To: [email-masked]<br>Subject: Re: [#2952498] - Delivery<br>
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	<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Huda,</div>
<div><br></div>
<div dir="ltr">Thank you for contacting us.</div>
<div><br></div>
<div>We offer our deepest apologies for the experience you have gone through, and we would like to inform you that this is not the experience that we would like our customers to have with us and that we seek to develop our services in order to have the best shopping experience with us next time.</div>
<div dir="ltr">Kindly provide us with this details:</div>
<div dir="ltr">the order number:</div>
<div dir="ltr">the delivery time and date:</div>
<div dir="ltr">the delivery agent name:</div>
<div dir="ltr"><br></div>
<div dir="ltr"> So we can escalated this issue to our courier partner in order to take actions on the delivery agent so none of our customers will have the same experience. </div>
<div dir="ltr">We repeat our apologies and we encourage you for your understanding and patience.</div>
<div><br></div>
<div dir="ltr">Your friends,</div>
<div dir="ltr">Support Team.</div>
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<span style="font-size:0px;font-family:'fdtktid';min-height:0px;height:0px;opacity:0;max-height:0px;line-height:0px;color:#ffffff">2952498:1125156</span>

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2952498