Subject: RE: Change refund mode from my credit to bank account #6329683971
From: Jessie Caparas <[email-masked]>
To: Manish Kumar <[email-masked]>, Escalations Dxbteam <[email-masked]>, "Mohammed Athar (TCS)" <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, AHMED OMER <[email-masked]>, Akshay Berry <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sat, 7 Aug 2021 17:23:01 +0000

@Mohammed Athar (TCS)<mailto:[email-masked]>

Kindly approve on the below to remove my credit points and to refund via bank transfer as per customer’s request.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Manish Kumar <[email-masked]>
Sent: Saturday, August 7, 2021 10:46 AM
To: Escalations Dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; AHMED OMER <[email-masked]>; Akshay Berry <[email-masked]>; Apoorv Joshi <[email-masked]>
Subject: Re: Change refund mode from my credit to bank account #6329683971

External email sender, please take precaution.
Hi Team,

Please advise on the below bank transfer.

Thank you for your help.

Regards,
Manish

________________________________
From: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
To: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "AHMED OMER" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Akshay Berry" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, August 4, 2021 1:12:25 PM
Subject: Re: Change refund mode from my credit to bank account #6329683971

Hi Team,

Please assist to get approval for My Credits removal and bank transfer on the below case.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "AHMED OMER" <[email-masked]<mailto:[email-masked]>>
To: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, August 4, 2021 12:48:07 PM
Subject: Change refund mode from my credit to bank account #6329683971

Hi Team,

Ticket number (2903362).

Order ID: 6329683971
Date: Jul 14, 2021
Amount: 210 SAR
RMA: 1001179232
Customer contact number: 0530301230
Assistance Required: need approval to delete the the amount from wallet and transfer it to his bank account.

Issue Description: As the customer contact us requesting the amount to transfer to her bank account as she have no interest to shop any time soon.

Regards,
Ahmed Omer

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