Subject: New Reply Received - Wrong Items!
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 02 Aug 2021 13:44:51 +0000

Hi Ahmed Omer,  The customer has responded to the ticket.  Wrong Items!  Ticket comment <div dir="auto" style="direction: ltr; margin: 0; padding: 0; font-family: sans-serif; font-size: 11pt; color: black">
check your inboxes dont ask me again. i marked it cross those items. I'm not going to go through this all over. do your investigation and do not bother me unless its important. im a busy person.
<br>
</div>
<div dir="auto" style="direction: ltr; margin: 0; padding: 0; font-family: sans-serif; font-size: 11pt; color: black">
if you can fix this this week. you can keep my money. I'll donate it since you're giving me a hard time to return it or doing in on purposes. i have all my evidence in this inbox to show my friends that i have the worst experience with your help support team
 when it comes to ordering online. <br>
</div>
<div dir="auto" style="direction: ltr; margin: 0; padding: 0; font-family: sans-serif; font-size: 11pt; color: black">
after the end of the week. do not contact me, you can shove that 7kd where ever you want. im so tired of this.
<br>
<br>
</div>
<div dir="auto" style="direction: ltr; margin: 0; padding: 0; font-family: sans-serif; font-size: 11pt; color: black">
<span id="ms-outlook-android-cursor"></span><span id="OutlookSignature">
<div dir="auto" style="direction: ltr; margin: 0; padding: 0; font-family: sans-serif; font-size: 11pt; color: black">
Get <a href="https://aka.ms/ghei36" rel="noreferrer">Outlook for Android</a>
</div>
</span><br>
<br>
</div>
<hr style="display:inline-block;width:98%">
<div id="divRplyFwdMsg" dir="ltr"><font style="font-size:11pt" color="#000000"><b></b></font></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Max &lt;[email-masked]&gt;<br>
<b>Sent:</b> Monday, August 2, 2021 4:15:17 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#2741440] - Wrong Items!
</div>
<div> </div>

<div>
<div style="font-size:14px">
<div style="font-size:14px">
<div dir="ltr">
<div dir="ltr">Hi Lian,</div>
<div>
<br>
</div>
<div dir="ltr">Thank you for contacting us.</div>
<div>
<br>
</div>
<div dir="ltr">We offer our deepest apologies for the experience you have gone through, and we would like to inform you that this is not the experience that we would like our customers to have with us and that we seek to develop our services in order to have
 the best shopping experience with us next time.<br>
<br>
</div>
<div dir="ltr">We would like to inform that we have escalated this issue to the warehouse team in order to check the wrong delivered items and confirm the receiving of it, also Kindly provide us with names of the missing items so we can check and investigate
 the matter with courier team and resolve the issue as soon as possible.</div>
<div dir="ltr">​</div>
<div dir="ltr">Kindly provide us with required details and some time to do the needful.</div>
<div dir="ltr">   </div>
<div>We repeat our apologies and we encourage you for your understanding and patience.</div>
<div>
<br>
</div>
<div>Your friends,</div>
<div dir="ltr">Support Team.</div>
</div>
</div>

</div>
</div>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2741440