Subject: [JIRA] (REL-145259) cancelled order issue#6328924121
From: "Lakshmi (Jira)" <[email-masked]>
To: "Ahmed Omer" <[email-masked]>
Date: Mon, 02 Aug 2021 05:57:16 +0000

Lakshmi *edited 2 comments*. REL-System Reliability Engineering - Landmark/REL-145259 cancelled order issue#6328924121 

Lakshmi *edited 2 comments*.

REL-System Reliability Engineering - Landmark ( https://landmark.atlassian.net/browse/REL?atlOrigin=eyJpIjoiNTAwZmJkYTM2M2I3NGNmNzk2ZGJlZDhiMzcxMDIxNzciLCJwIjoiaiJ9 )

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REL-145259 ( https://landmark.atlassian.net/browse/REL-145259?atlOrigin=eyJpIjoiNTAwZmJkYTM2M2I3NGNmNzk2ZGJlZDhiMzcxMDIxNzciLCJwIjoiaiJ9 )

cancelled order issue#6328924121 ( https://landmark.atlassian.net/browse/REL-145259?atlOrigin=eyJpIjoiNTAwZmJkYTM2M2I3NGNmNzk2ZGJlZDhiMzcxMDIxNzciLCJwIjoiaiJ9 )
Lakshmi 9:52 AM GST edited

Hi @Ahmed Omer

Image Removed

It's only authorised and it's not captured. Please ask the customer to check with bank Please reach out to Finance team, we’re unable to process the refund from our end.

Lakshmi 9:53 AM GST edited

Hi @Ahmed Omer We tried refunding the amount however, it is not getting processed. Please reach out to Finance team , we’re unable to process the refund from our end.

View issue ( https://landmark.atlassian.net/browse/REL-145259?atlOrigin=eyJpIjoiNTAwZmJkYTM2M2I3NGNmNzk2ZGJlZDhiMzcxMDIxNzciLCJwIjoiaiJ9 )

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