Subject: New Reply Received - Re:Order number 6330027972 //Your products are on the way
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 01 Aug 2021 16:27:37 +0000

Hi Ahmed Omer,  The customer has responded to the ticket.  Re:Order number 6330027972 //Your products are on the way  Ticket comment <div dir="ltr">
<div>Dear Max Team,</div>
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<div>Why is it that the mistakes are repeated?</div>
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<b>Order ref. 6333905904</b><br>
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<div><b>SMSA tracking number: 290193098451</b></div>
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<div>I have been asked by SMSA courier to collect the order from their office in Darb (see attached text SMS).</div>
<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzI0NDI1OTQ5NSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.6YcRBCynroujYbN9aRabKOGGU_yCBvlILbOFiHa3vvs" alt="image.png" width="217" height="157" style="margin-right: 0px"></div>
<div>Please advise your delivery partner to bring the order to my address.<br>
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<div>NOON, AMAZON, ARAMEX find it very convenient to visit my location, then why SMSA or any other delivery agency chosen by MAX is not willing to visit my location?</div>
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<div>Looking forward to hearing from you.</div>
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<div>Regards,</div>
<div>Rasheed/ +966-56-203-8404</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, 30 Jul 2021, 09:42 Max, &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
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<div dir="ltr">Hi Rasheed,</div>
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<div dir="ltr">Thank you for contacting us and giving us the opportunity to serve you.</div>
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<div dir="ltr">We have checked and we would like to inform you that we will do our best to make sure that you order will reach you in time, and you can follow up on the order delivery through the number (290193098451) via the link (<a href="https://www.aramex.com/in/en/track/shipments" rel="noreferrer" target="_blank"></a><a href="https://www.smsaexpress.com/trackingdetails?tracknumbers%5B0%5D=290193098451" rel="noreferrer" target="_blank">https://www.smsaexpress.com/trackingdetails?tracknumbers%5B0%5D=290193098451</a>)</div>
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<div>Please feel free to contact us for further assistance.</div>
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<div>Your friends,</div>
<div>Support Team</div>
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Attachments :
1. <a href='http://helpae.maxfashion.com/helpdesk/attachments/2043244259496'>Text msg from SMSA on Mobile_20210801.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2907269