Subject: New Reply Received - رقم الطلبية لم تصل
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 31 Jul 2021 05:36:40 +0000

Hi Ahmed Omer,  The customer has responded to the ticket.  رقم الطلبية لم تصل  Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/sUhTTz55ydcHmDtrGeSAGA~~/AALN9wA~/RgRi5hTkPVcDc3BjQgphA2ThBGE2zHlhUh1zdXBwb3J0QGNlbnRyZXBvaW50c3RvcmVzLmNvbVgEAAAAAQ~~"></div>
Dear Apoorv, <br>
<br>
<br>
Kindly advise how many items were collected from your end  under this tracking number SOR004421141.<br>
 
<div>Best regards, <br>
<br>
<span class="labelnormal"><span class="labelname_sf">Sajeda Alghneimin </span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #F26641" rel="noreferrer">www.shipa.com</a> </span>
</div>

<hr>
<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>30/7/2021 11:41 AM GMT+04:00<br>
<strong>To: </strong>[email-masked]; [email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#2899534] - رقم الطلبية لم تصل<br>
 
</div>
<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div dir="ltr">Hi Team,</div>

<div dir="ltr"> </div>

<div dir="ltr">AWB: S001088153944</div>

<div dir="ltr">missing item is 162032141 - - Juniors Rudy Bassinet  (quantity of 1)</div>

<div dir="ltr"> </div>

<div dir="ltr">The item dispatched on separated container #ECRYD891664. as per warehouse:</div>

<div dir="ltr"> </div>

<div dir="ltr"><img class="fr-fic fr-fil fr-dib" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzI0MzgwNTE1OCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.igvQKyx9BD6jJGC7v9bgoifraQ3ov8MInc7_HkF4QY0" style="width:auto"></div>

<div> </div>

<div> </div>

<div dir="ltr">Please deliver the item in the mentioned container on priority.</div>

<div dir="ltr"> </div>

<div dir="ltr">Regards,</div>

<div dir="ltr">Apoorv</div>

<div class="freshdesk_quote">
<blockquote class="freshdesk_quote">في الخميس, 29 يوليو في 2:13 PM <span class="separator">, Centrepoint &lt;[email-masked]&gt; كتب: </span>

<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div dir="ltr">
<div dir="ltr">
<div>
<div dir="ltr"><span class="separator">Hi Team,</span></div>

<div> </div>

<div><span class="separator">Problem Statement: Missing items</span></div>

<div dir="ltr"><span class="separator">Order Date : Apr 26, 2020</span></div>

<div dir="ltr"><span class="separator">Order ID: 6486192098</span></div>

<div dir="ltr"><span class="separator">Tracking ID: S001088153944</span></div>

<div><span class="separator">Assistance Required: Need missing item</span></div>

<div dir="ltr"><span class="separator">Issue Description: Customer placed order for 20 items but as per the customer she has only received 19 items, Under the consignment details we can see that all 20 items has been shipped/Delivered from our side.</span></div>

<div> </div>

<div dir="ltr"><span class="separator">The missing item is 162032141 - - Juniors Rudy Bassinet  (quantity of 1)</span></div>

<div dir="ltr"><span class="separator">Kindly check this issue and update us asap.</span></div>

<div> </div>

<div dir="ltr"><span class="separator">Regards,</span></div>
</div>

<div dir="ltr"><span class="separator">Ahmed Omer</span></div>
</div>
</div>
</div>
<span class="separator"> </span>
</blockquote>
</div>
</div>
<br>
</div>

<img width="1" height="1" alt="" src="http://click.netsuite.com/q/8qepfvtP0UtszPdmmbP9Eg~~/AALN9wA~/RgRi5hTkPlcDc3BjQgphA2ThBGE2zHlhUh1zdXBwb3J0QGNlbnRyZXBvaW50c3RvcmVzLmNvbVgEAAAAAQ~~">
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2899534