Subject: New Reply Received - Returns
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 28 Jul 2021 16:45:47 +0000

Hi Ahmed Omer,  The customer has responded to the ticket.  Returns  Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/S5qftK_k1uajXww8mRP1Tg~~/AALN9wA~/RgRi4r03PVcDc3BjQgpg_reJAWHnwFaXUhZzdXBwb3J0QG1heGZhc2hpb24uY29tWAQAAAAB"></div>
Dear All,<br>
<br>
Kindly note that we will proceed with the collection at the earliest as requested.<br>
<br>
Best regards, 
<div>
<br>
<span class="labelnormal"><span class="labelname_sf">Azmy Awad </span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
</div>

<hr>
<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>28/7/2021 6:30 PM GMT+04:00<br>
<strong>To: </strong>[email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]; [email-masked]<br>
<strong>Subject: </strong>Fwd: [#2904080] - Returns<br>
 
</div>
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<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div dir="ltr">Hi Team,</div>

<div dir="ltr"> </div>

<div dir="ltr">Remainder,</div>

<div dir="ltr">
<br>
Problem Statement:Late Collection<br>
Order Date : Jul 11, 2021<br>
Order ID: 6328471158<br>
Tracking ID: SD002496742<br>
Customer Contact no: 0509342739<br>
Customer Address: house number 10 - The city of Riyadh - neighborhood packages - Al Rabeq Street<br>
Assistance Required: Need Urgent Collection<br>
Issue Description: The return request was created on 12/07/2021 and till now the item has not collected from the customer so kindly arrange the collection on priority basis.<br>
<br>
Regards,<br>
Ahmed Omer</div>

<div class="freshdesk_quote">
<blockquote class="freshdesk_quote">On Tue, 27 Jul at 3:57 PM <span class="separator">, Max &lt;[email-masked]&gt; wrote: </span>

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<div dir="ltr">
<div dir="ltr"><span class="separator">Hi Team,</span></div>

<div> </div>

<div><span class="separator">Problem Statement:Late Collection</span></div>

<div dir="ltr"><span class="separator">Order Date : Jul 11, 2021</span></div>

<div dir="ltr"><span class="separator">Order ID: 6328471158</span></div>

<div dir="ltr"><span class="separator">Tracking ID: SD002496742</span></div>

<div dir="ltr"><span class="separator">Customer Contact no: 0509342739</span></div>

<div dir="ltr"><span class="separator">Customer Address: house number 10 - The city of Riyadh - neighborhood packages - Al Rabeq Street</span></div>

<div><span class="separator">Assistance Required: Need Urgent Collection</span></div>

<div dir="ltr"><span class="separator">Issue Description: The return request was created on 12/07/2021 and till now the item has not collected from the customer so kindly arrange the collection on priority basis.</span></div>

<div> </div>

<div><span class="separator">Regards,</span></div>

<div dir="ltr"><span class="separator">Ahmed Omer</span></div>
</div>
</div>
<span class="separator"> </span>
</blockquote>
</div>
</div>
<br>
</div>

<img width="1" height="1" alt="" src="http://click.netsuite.com/q/chGnI-vTVwfPiufr_3E4Hw~~/AALN9wA~/RgRi4r03PlcDc3BjQgpg_reJAWHnwFaXUhZzdXBwb3J0QG1heGZhc2hpb24uY29tWAQAAAAB">
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2904080