Subject: New Reply Received - Re: Sorry, your order was not processed
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 28 Jul 2021 09:58:05 +0000

Hi Ahmed Omer,  The customer has responded to the ticket.  Re: Sorry, your order was not processed  Ticket comment <div dir="ltr">Any update on this? Please arrange the refund ASAP as holding an incorrectly debited amount for more than two weeks is not acceptable. </div>
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<div>On Mon, Jul 26, 2021 at 11:01 AM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr"><div dir="ltr">Hi Sanju,<br><br>Thank you for contacting us.<br><br>We offer our deepest apologies for the experience you have gone through, and we would like to inform you that this is not the experience that we would like our customers to have with us and that we seek to develop our services in order to have the best shopping experience with us next time.<br><br>We are really sorry if it took us longer than usual to get back to you.<br> <br>Our team works to solve your problem, and we will get back to you as soon as possible.<br> <br>Your friends<br>Support Team</div></div></div>

	

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<br><div><br></div>-- <br><div dir="ltr" class="gmail_signature">Regards,<br>Sanju.<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2814214