Subject: New Reply Received - Returns
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 27 Jul 2021 09:38:12 +0000

Hi Ahmed Omer,  The customer has responded to the ticket.  Returns  Ticket comment <div>Kindly process this asap!! <br><br>Sent from my iPhone<br><br>&gt; </div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote"><div>On 27 Jul 2021, at 08:05, Mariem Khan &lt;[email-masked]&gt; wrote:<br>&gt; <br>&gt; Hi,<br>&gt; <br>&gt; How many times do i have to provide the same details again and again for you to process my return!!<br>&gt; <br>&gt; I am highlu disappointed at this poor communication from your end.<br>&gt; <br>&gt; As i have emailed so many tomes earlier, ny order number is 9680135411 and the item was Ingenuity Baby Rocker with Toy bar worth AED 139.<br>&gt; <br>&gt; I have attached the pictures of the item ordered and the one received.<br>&gt; <br>&gt; Kindly process this asap! As this is quite frustrating now!!!<br>&gt; <br>&gt; Thanks<br>&gt; <br>&gt; Sent from my iPhone<br>&gt; <br>&gt; On 26 Jul 2021, at 09:42, Babyshop &lt;[email-masked]&gt; wrote:<br>&gt; <br>&gt; <br>&gt; Hi Mariem,<br>&gt; <br>&gt; Thank you for reaching out us<br>&gt; <br>&gt; We are truly sorry to hear that you have received a different item than the one you originally ordered from our website. We will surely help you out with this.<br>&gt; <br>&gt; We request you to please specify your order number and for which item you have received a wrong item along with its price so we can further assist you.<br>&gt; <br>&gt; We would also request you to provide us some snapshots of the wrong item you received.<br>&gt; <br>&gt; We look forward to hear from you soon.<br>&gt; <br>&gt; Please note that this case will be automatically closed if we don't hear from you within 24 hours.<br>&gt; <br>&gt; Your friends,<br>&gt; The Support Team<br>&gt; 2893880:1125156<br>
</div></blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2893880