Subject: New Reply Received - need escalation
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 26 Jul 2021 04:07:45 +0000

Hi Ahmed Omer,  The customer has responded to the ticket.  need escalation  Ticket comment <div><br></div>
<img class="ymail-preserve-class inline-image-guid-9A3C9AAC-3F29-4ED9-9D28-24A27C1539C2 rte-inline-saved-image" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzI0MjE0NTE4OSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.fBwBznYFIIFYicSk7jVVDsKTmV7sm8Sw_Y-yEb1cDTE" alt="Inline image" style="width: 100%"><div><br></div>
<img class="ymail-preserve-class inline-image-guid-109EF2A9-B20C-45CB-8521-3E743002A27D rte-inline-saved-image" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzI0MjE0NTE5MiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.Y61zMBPOWiaub6-oSl9qZ1-0M2XEhLOtUmcX-SUh5tE" alt="Inline image" style="width: 100%"><div><br></div>
<span id="yahoo-rte-cursor-span"></span>That is the error code: expired.<div>And that is the screenshot of the ads that you have advertising the promo code.<br><br><br><a href="https://overview.mail.yahoo.com/?.src=iOS" rel="noreferrer">Sent from Yahoo Mail for iPhone</a><br><br><div class="yahoo-quoted-begin" style="font-size: 15px; color: #715FFA; padding-top: 15px; margin-top: 0"></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sunday, July 25, 2021, 11:23, Babyshop &lt;[email-masked]&gt; wrote:</div>
<blockquote class="iosymail">
<div id="yiv6343097323"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Veronica,</div>
<div><br></div>
<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
<div><br></div>
<div dir="ltr">We have checked and we would like to inform you that our technical team request the screenshot of the error which occurs to you when you try to apply the promo code in order for us to to check and resolve the matter as soon as possible.</div>
<div><br></div>
<div dir="ltr">Feel free to get in touch with us for further assistance.</div>
<div><br></div>
<div dir="ltr">Your Friends,</div>
<div dir="ltr">The Support Team</div>
</div></div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2898150