Subject: New Reply Received - Re: Your products are on the way
From: Splash <[email-masked]>
To: [email-masked]
Date: Sun, 25 Jul 2021 14:37:20 +0000

Hi Ahmed Omer,  The customer has responded to the ticket.  Re: Your products are on the way  Ticket comment <div dir="auto">Thank you for your response. </div>
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<div>On Sun, 25 Jul 2021, 11:56 Splash, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Ssekandi,</div>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr">We have checked and we would like to inform you that our courier partner have picked up the returned items from you on the date 24/07/2021 AD, We would like to inform you that your product will take 2 - 3 business days to reach our warehouse and it will take us 2 - 3 business days from the time we receive your return to conduct a quality check and issue your refund.<br><br>Once the refund is processed the amount you paid will be refunded back to your credit wallet .<br><br>We thank you for your understanding and cooperation. Feel free to reach out to us if you need any further assistance.<br><br>Your Friends,<br>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2884800