Subject: New Reply Received - Delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 25 Jul 2021 04:26:23 +0000

Hi Ahmed Omer,  The customer has responded to the ticket.  Delivery  Ticket comment <div>I really don’t understand how many times I have to repeat myself.. can’t you check ur emails, I have called ur customer service so many times since 11th July..!!!! </div>
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<blockquote><div dir="ltr"><div style='font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'><div dir="ltr"><div dir="ltr">9677680095 - this order is where the problem is. This order had 3 dresses. Only two were delivered. This missing dress was SUSTAINABLE FLORAL PRINT MIDI A-LINE DRESS WITH PUFF SLEEVES WORTH AED 139</div></div></div></div></blockquote>
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<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzI0MjA0Mjk2OCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.fRF3Two4wTHUi0XtCCjyI7_a1Ukr9wlkmgSd5M5z7Rk"><br><div><br></div>
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<br><div><blockquote><div dir="ltr"><div style='font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'><div dir="ltr"><div dir="ltr">9677355535 - no issues now.. order was delivered.. it was delivered very late and I made complain for it. But it was delivered in full. So u can ignore this order for now.</div></div></div></div></blockquote></div>
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<br><div>Hope you are able to understand atleast now..!! This is getting really frustrating. SInce so many days telling you issue till date you haven’t even understood it.. pathetic.. I want the money back for my missing item.</div>
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<br><br><div dir="ltr">Sent from my iPhone</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Jul 25, 2021, at 7:38 AM, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Hi Deepanjali,</div>
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<div>Thank you for contacting us.</div>
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<div>We offer our deepest apologies for the experience you have gone through, and we would like to inform you that this is not the experience that we would like our customers to have with us and that we seek to develop our services in order to have the best shopping experience with us next time.</div>
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<div dir="ltr">Kindly confirm to us the names and the prices of the missing items from the order number (9677680095) and the order number (9677355535) as the courier team has confirm to us that they called you and you informed that you have recived the full order, please provide with a confirmation for the names and prices of the missing items from both orders so we can resolve this issue as soon as possible.</div>
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<div>We repeat our apologies and we encourage you for your understanding and patience.</div>
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<div>Your friends,</div>
<div dir="ltr">Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2845471