Subject: New Reply Received - Product information
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 23 Jul 2021 17:47:04 +0000

Hi Ahmed Omer,  The customer has responded to the ticket.  Product information  Ticket comment <div>Good day,</div>
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<div>Seems I am the one struggling following up the refund of the items that you had wrongly delivered.<div><br></div>
<div>Is this the right way as to your policy?</div>
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<div>Regards,</div>
<div>Jeffrey <br><br><br><a href="https://overview.mail.yahoo.com/?.src=iOS" rel="noreferrer">Sent from Yahoo Mail for iPhone</a><br><br><div class="yahoo-quoted-begin" style="font-size: 15px; color: #715FFA; padding-top: 15px; margin-top: 0"></div>
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<div>On Wednesday, July 21, 2021, 9:55 AM, Babyshop &lt;[email-masked]&gt; wrote:</div>
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<div dir="ltr">Hi Jeffrey ,</div>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr">We have checked and we would like to inform you that under the return request for the order number (9678455309) it mentioned that only the item (Philips Avent Natural 2-Piece Anti-Colic Feeding Bottle Set - 260 ml) has returned to the warehouse, we are investigating the matter in order to resolve it as soon as possible.</div>
<div dir="ltr">Kindly provide us some time to do the needful. </div>
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<div>Feel free to get in touch with us for further assistance.</div>
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<div dir="ltr">Your Friends,</div>
<div dir="ltr">The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2858172