Subject: New Reply Received - Complain
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 23 Jul 2021 11:08:44 +0000

Hi Ahmed Omer,  The customer has responded to the ticket.  Complain  Ticket comment <div dir="auto">Hello Dears,<div dir="auto"><br></div>
<div dir="auto">Thanks for your decent replies. But why it takes all this time!</div>
<div dir="auto">I think it not that hard to solve my problem.</div>
<div dir="auto">I had a defected item and i need to replace it!</div>
<div dir="auto"><br></div>
<div dir="auto">Thanks,</div>
<div dir="auto">Abdalrahman Tarek.</div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, Jul 23, 2021, 1:50 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi abdelrhman,<br><br>Thank you for contacting us.<br><br>We offer our deepest apologies for the experience you have gone through, and we would like to inform you that this is not the experience that we would like our customers to have with us and that we seek to develop our services in order to have the best shopping experience with us next time.<br><br>We are really sorry if it took us longer than usual to get back to you.<br> <br>Our team works to solve your problem, and we will get back to you as soon as possible.<br> <br>Your friends<br>Support Team</div></div></div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2831127