Subject: Ticket Assigned - need escalation
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 22 Jul 2021 06:13:31 +0000

Hi Ahmed Omer,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  need escalation rashed muhamd 

Bot:  Hi again! Bot:  Please enter your name Customer:  rashed muhamd Bot:  Hi Rashed Muhamd ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  United Arab Emirates Bot:   
 Want to return something?  You can do it in 3 easy ways. 

 1.You can request a return online. Go to order history in “My Account”. 
 2.You can return an item in one of our nearest store.  
 3.You can contact our customer support to place a return request. 
 
 For more details, go to Returns Process under Help Centre. 
 Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0567521623  
          04:25 PM, 26th Jun      

            
 mayar                   Hi Rashed ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           04:25 PM, 26th Jun 

              
 rashed muhamd 
                   I have an issue regarding my refund money           04:26 PM, 26th Jun      

              
 rashed muhamd 
                   Can you please help me           04:26 PM, 26th Jun      

              
 rashed muhamd 
                            04:30 PM, 26th Jun      

              
 rashed muhamd 
                   Hello           04:30 PM, 26th Jun      

            
 mayar                   Could you please allow me 2 minutes to check your order details?           04:33 PM, 26th Jun 

            
 mayar                   We sincerely apologize for any inconvenience caused,   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.  We request you to please allow us some time so we can work on this and do the needful.           04:38 PM, 26th Jun 

            
 mayar                   Is there anything else i can help you with?            04:38 PM, 26th Jun 

            
 mayar                  
 It was a pleasure to assist you. Thank you for shopping with us. 
 Have a wonderful day. 
          04:41 PM, 26th Jun 

       

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