Subject: New Reply Received - need escalation
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 21 Jul 2021 15:43:46 +0000

Hi Ahmed Omer,  The customer has responded to the ticket.  need escalation  Ticket comment <div dir="auto">Hi there, </div>
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<div dir="auto">I found the bag from my roommate and I had bought another one thinking it was lost. Now i have two bags.</div>
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<div dir="auto">Thanks </div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed, 21 Jul 2021 at 5:26 PM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-style:solid;padding-left:1ex;border-left-color:rgb(204,204,204)"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Hi Whitney,<br><br>Thank you for contacting us.</div>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>
<br>We are really sorry if it took us longer than usual to get back to you.<br> <br>Our team is working to solve your problem, and we will get back to you as soon as possible.<br> <br>Your friends<br>Support Tea</div>
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</div></blockquote>-- <br><div dir="ltr" class="gmail_signature">Thanks and Regards <br>Whitney Machipisa </div>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2844255