Subject: Drop payment - 2876026
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, AHMED OMER <[email-masked]>, Manish Kumar <[email-masked]>, Jessie Caparas <[email-masked]>
Date: Wed, 21 Jul 2021 03:19:38 -0700 (MST)

Hi Team, 

Please assist to check regarding the drop payment for the below case. The payment was made through Tabby, attaching the payment proof which customer has shared. 

Kindly look into this and advise. Thank you for your help! 

Regards, 
Apoorv 

From: "AHMED OMER" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Sent: Wednesday, July 21, 2021 3:44:20 PM 
Subject: drop payment UAE 

Hi Team, 

issue description : drop payment UAE 
customer name: Michelle Agte 
customer email ID: [email-masked] 
amount deducted: AED42.75 
date of deduction: 15 July 2021 
authorization code: 736441 

The Customer contacted us informing that he tried to place an order using tabby but amount deducted and on order was placed the transaction proof attached to this mail. 
Kindly check the issue and update us on it asap. 

Regards, 
Ahmed Omer