Subject: New Reply Received - Delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 20 Jul 2021 09:29:32 +0000

Hi Ahmed Omer,  The customer has responded to the ticket.  Delivery  Ticket comment <div>Dear Team:</div>
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<div>I called 2x already but no action were taken. Only promised that it will be delivered the next day.</div>
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<div>My question is when is the delivery of it? what is the tracking number?  Why online didnt shows the tracking number? I’ve been a regular customer of yours and this is the first time i experienced this. </div>
<div>Can you share the tracking number? Since its a long holiday for us is it possible to deliver in my home as compensation? please let me know.</div>
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<div>Thank you.</div>
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<div dir="ltr">Sent from my iPhone</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 20 Jul 2021, at 1:21 PM, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Hi Lydrobillos,</div>
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<div>Thank you for contacting us.</div>
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<div>We offer our deepest apologies for the experience you have gone through, and we would like to inform you that this is not the experience that we would like our customers to have with us and that we seek to develop our services in order to have the best shopping experience with us next time.</div>
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<div dir="ltr">As for your order no (9675855479) we have contacted the shipment team in order to send your order for delivery as soon as possible.</div>
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<div dir="ltr">We repeat our apologies and we encourage you for your understanding and patience.</div>
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<div>Your friends,</div>
<div dir="ltr">Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2884692