Subject: New Reply Received - Delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 19 Jul 2021 06:11:05 +0000

Hi Ahmed Omer,  The customer has responded to the ticket.  Delivery  Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/DzbAZd58hBMwOoAjK1Jh6g~~/AALN9wA~/RgRi1krzPVcDc3BjQgpg7nMX9WDdy6TLUh1zdXBwb3J0QGNlbnRyZXBvaW50c3RvcmVzLmNvbVgEAAAAAQ~~"></div>
Dear Faraz,  <br>
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We will do our best to arrange the delivery at the earliest convenience.<br>
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Best regards, 
<div><span class="labelnormal"><span class="labelname_sf">Sajeda Alghneimin </span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #F26641" rel="noreferrer">www.shipa.com</a> </span></div>

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<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>18/7/2021 7:41 PM GMT+04:00<br>
<strong>To: </strong>EMP437 Haneen Alhabash ([email-masked])<br>
<strong>Cc: </strong>[email-masked]; [email-masked]<br>
<strong>Subject: </strong>New comment - [#2861634] Delivery<br>
 
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<div>There is a new comment in the ticket submitted by نجود حميد to HelpCPAE</div>
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Comment added by : Faraz Lohani<br>
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<div class="MsoNormal">Hi team,</div>

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<div class="MsoNormal">Please do the delivery ASAP.</div>

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<div class="MsoNormal">Regards,</div>

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<div class="MsoNormal">Faraz Lohani</div>

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<div class="MsoNormal">Escalation Desk – Web Team</div>

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<div>From: Shipa Delivery Support ([email-masked]) &lt;[email-masked]&gt;<br>
<b>Sent:</b> Saturday, July 17, 2021 9:45 AM<br>
<b>To:</b> [email-masked]; [email-masked]<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#2861634] - Delivery</div>

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<div><b><i><span style="font-size:13.5pt;font-family:'verdana' , sans-serif;color:indianred">External email sender, please take precaution.</span></i></b></div>

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<div class="MsoNormal"><span style="font-size:1pt;font-family:'verdana' , sans-serif;border:solid 1pt;padding:0in"><img alt="Image removed by sender." height="1" id="Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzI0MDA5MDQ3OSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.qTOeQVPIJtbNfxMlNHJ6nVptH3GRe-XHWAHhuzBY6yk" style="width:0.0083in;height:0.0083in" width="1"></span></div>

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<div class="MsoNormal"><span style="font-size:10pt;font-family:'verdana' , sans-serif">Dear All,<br>
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Well noted. We will do the needful to attempt the delivery at the earliest convenience.<br>
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Best regards,<br>
  </span></div>

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<span style="font-size:10pt;font-family:'verdana' , sans-serif"><span class="labelnamesf">Haneen Habash </span><br>
<span class="labeltitlesf">Customer Care</span></span><br>
<a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.shipa.com%2F&amp;data=04%7C01%7CFaraz.Lohani%40landmarkgroup.com%7C710e20d9ae3f4499724808d948e60005%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637620974943415300%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=Nix5sHtE5T4rgTHTOOJOYpY2FyLFl300t4zrYxcAIvo%3D&amp;reserved=0" rel="noreferrer"><span style="font-size:10pt;font-family:'verdana' , sans-serif;border:solid 1pt;padding:0in;text-decoration:none"><img alt="Image removed by sender." height="160" id="Picture_x0020_2" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzI0MDA5MDQ3OSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.qTOeQVPIJtbNfxMlNHJ6nVptH3GRe-XHWAHhuzBY6yk" style="width:1.6666in;height:1.6666in" width="160"></span></a><br>
<span style="font-size:10pt;font-family:'verdana' , sans-serif"><strong><span style="font-family:'verdana' , sans-serif">M:</span></strong><span class="labelnormal"> 800 SHIPA</span><br>
<span class="labelnormal"><a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.shipa.com%2F&amp;data=04%7C01%7CFaraz.Lohani%40landmarkgroup.com%7C710e20d9ae3f4499724808d948e60005%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637620974943425256%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=bZM195RRvb9REnsdqf2TomT%2FUBpogDlXhelCkKCJ9b0%3D&amp;reserved=0" rel="noreferrer"><span style="color:#f26641;text-decoration:none">www.shipa.com</span></a> </span></span>
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<strong><span style="font-size:10pt;font-family:'verdana' , sans-serif">From: </span></strong><span style="font-size:10pt;font-family:'verdana' , sans-serif">CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong><span style="font-family:'verdana' , sans-serif">Sent: </span></strong>17/7/2021 8:43 AM GMT+04:00<br>
<strong><span style="font-family:'verdana' , sans-serif">To: </span></strong>[email-masked]; [email-masked]<br>
<strong><span style="font-family:'verdana' , sans-serif">Cc: </span></strong>[email-masked]<br>
<strong><span style="font-family:'verdana' , sans-serif">Subject: </span></strong>Fwd: [#2861634] - Delivery<br>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system'">Hi Team,<br>
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Remainder.<br>
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Problem Statement: Late Delivery<br>
Order Date : Jul 11, 2021<br>
Order ID: 6328476704<br>
Tracking ID:  SD002494485<br>
Assistance Required: Need Urgent Delivery<br>
Issue Description: The order was shipped from our side on  7/12/21 but till now the order has not delivered to the customer so we request you to arrange a delivery on priority basis.<br>
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Regards,<br>
Ahmed Omer</span></div>

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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system'">On Fri, 16 Jul at 10:29 AM <span class="separator">, Centrepoint &lt;[email-masked]&gt; wrote: </span> </span></div>

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<div class="MsoNormal"><span class="separator"><span style="font-size:10.5pt;font-family:'-apple-system'">Hi Team,</span></span></div>

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<div class="MsoNormal"><span class="separator"><span style="font-size:10.5pt;font-family:'-apple-system'">Remainder.</span></span></div>

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<span style="font-size:10.5pt;font-family:'-apple-system'"><span class="separator">Problem Statement: Late Delivery</span><br>
<span class="separator">Order Date : Jul 11, 2021</span><br>
<span class="separator">Order ID: 6328476704</span><br>
<span class="separator">Tracking ID:  SD002494485</span><br>
<span class="separator">Assistance Required: Need Urgent Delivery</span><br>
<span class="separator">Issue Description: The order was shipped from our side on  7/12/21 but till now the order has not delivered to the customer so we request you to arrange a delivery on priority basis.</span><br>
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<span class="separator">Regards,</span><br>
<span class="separator">Ahmed Omer</span></span>
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<div class="MsoNormal"><span class="separator"><span style="font-size:10.5pt;font-family:'-apple-system'">On Thu, 15 Jul at 9:16 AM , Centrepoint &lt;[email-masked]&gt; wrote: </span></span></div>

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<div class="MsoNormal"><span class="separator"><span style="font-size:10.5pt;font-family:'-apple-system'">Hi Team,</span></span></div>

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<div class="MsoNormal"><span class="separator"><span style="font-size:10.5pt;font-family:'-apple-system'">Problem Statement: Late Delivery</span></span></div>

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<div class="MsoNormal"><span class="separator"><span style="font-size:10.5pt;font-family:'-apple-system'">Order Date : Jul 11, 2021</span></span></div>

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<div class="MsoNormal"><span class="separator"><span style="font-size:10.5pt;font-family:'-apple-system'">Order ID: 6328476704</span></span></div>

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<div class="MsoNormal"><span class="separator"><span style="font-size:10.5pt;font-family:'-apple-system'">Tracking ID:  SD002494485</span></span></div>

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<div class="MsoNormal"><span class="separator"><span style="font-size:10.5pt;font-family:'-apple-system'">Assistance Required: Need Urgent Delivery</span></span></div>

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<div class="MsoNormal"><span class="separator"><span style="font-size:10.5pt;font-family:'-apple-system'">Issue Description: The order was shipped from our side on  7/12/21 but till now the order has not delivered to the customer so we request you to arrange a delivery on priority basis.</span></span></div>

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<div class="MsoNormal"><span class="separator"><span style="font-size:10.5pt;font-family:'-apple-system'">Regards,</span></span></div>

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<div class="MsoNormal"><span class="separator"><span style="font-size:10.5pt;font-family:'-apple-system'">Ahmed Omer</span></span></div>

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